Reviews for Clarity Tax Service, Inc.
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DO NOT! I repeat, DO NOT hire Amy Kennedy at Clarity Tax Services. Amy is unethical, unprofessional, and untrustworthy. She will send you a lengthy contract that allows her to charge you an exorbitant deposit fee and allows her to continue charging you while holding your information for ransom without providing an ounce of proof for services rendered. I never once saw my tax filings. It took me months to fight for my deposit back ($2,000). Either Amy Kennedy doesn't remember conversations and promises made or tries to play games but let it be known there is nothing honorable about her tactics. Her communication style is condescending, dissonant, and confusing....read full review
To be fair, I should give her 5 stars. Amy fired me as a client 4 years ago. this was after I was assessed a 15k late and penalty fees from Oregon. this was well after oct 15. I needed all my documents be sent to a tax lawyer. she demanded a huge retainer. I needed to get the dept of rev issue dealt with first. She fired me. i stopped at her office on hawthorn. she was out. we agreed on a courier to retrieve my documents. again she was out. then she told the tax lawyer, she had left my documents out, and they were stolen. (but no police report on my behalf). we managed to recreate most of the documents, and get an abatement of the fines. since then, my current accountant has filed well before April 15 (which allows me to get the kicker), and at about 1/10 of the cost. yes, I am thankful she fired me. if she hadn't, I would still be mired in all the turmoil, missed deadlines, and feeble excuses.
As the end of the year and tax season approaches, beware of hiring Amy Kennedy of Clarity Tax Solutions. We hired her to prepare and file our business and personal tax returns for 2022 and were extremely dissatisfied by her service. The first red flag was that she refused to release drafts of our returns until we paid in full, which turned out to be more than four times the amount charged by our previous CPA. She charges by the hour but she refused to include the specific time she took for each task included on her invoices. Since our business return was soon to be due, we reluctantly paid her exorbitant costs. To this date we have not received a final correct copy...read full review