Imagine Energy

Imagine Energy is a solar energy contractor that specializes in installing commercial and residential solar photovoltaic systems, including battery back-up and EV chargers. With over 16 years of experience, they are known as experts in renewable energy systems in the Pacific Northwest. Customers have reported positive experiences with Imagine Energy's sales team, citing a fantastic sales experience and feeling confident in their choice to work with the company. The installers and electricians have also received praise for their politeness, courteousness, and high-quality work. However, there have been some issues with project management, including communication breakdowns and delays in installation. Some customers have reported waiting several months longer than expected for their systems to be installed, with little communication from the project management team. Despite these challenges, Imagine Energy's customer service has been rated positively, with the company responding quickly and helpfully to requests for assistance, even months after installation. The accuracy of their sales data has also been confirmed by customers, who have reported seeing the savings that the company promised. The company has been commended for their attention to detail throughout the design and proposal process, and their ability to handle complex installations, such as those involving generators, battery back-up, and solar systems. The installation and commissioning of these systems have been reported to go without a hitch, and the work has been described as flawless. Electrical inspections by the county have raised no issues, and the battery back-up systems have been particularly useful during power interruptions. Customers have reported feeling grateful for the asset and have even begun expanding the system capacity because of its critical usefulness. In summary, Imagine Energy is a solar energy contractor with over 16 years of experience in the Pacific Northwest. While there have been some issues with project management and communication, the company's sales team, installers, and electricians have received positive reviews. Imagine Energy's customer service has been rated highly, and their ability to handle complex installations has been commended. The company's sales data has been confirmed as accurate, and their attention to detail throughout the design and proposal process has been appreciated by customers.