To say I'm a difficult customer would be a major understatement John and Josh always come through with a smile and true professionalism and meet my needs, thank you again for all your help!!!
May 2025
John was extremely helpful and knowledgeable in helping me get a new pair of glasses. I felt like he was very respectful to me and I was comfortable the entire time. I wish I had help like this in the past because this was a much smoother and friendlier process. I would highly recommend John
December 2023
Today was our Lucky Day!! RANDY, the vision center Manager provided us with SUPERIOR CUSTOMER SERVICE; not what I would expect from a typical Walmart experience. My picky and at the same time... undecided young adult son (a challenging combination) was looking for a VERY specific look. After some time had passed and our tray was full of this and that, I looked up... Randy and I made eye contact. Randy clearly understood the mission and immediately approached us. I have no idea how he did it... but RANDY listened to our general wants, noticed what we had in our tray-o-stuff, stepped away for a literal 5-seconds and came back with THE PERFECT FRAME?l My son tried them on... read full review
To say I'm a difficult customer would be a major understatement John and Josh always come through with a smile and true professionalism and meet my needs, thank you again for all your help!!!
John was extremely helpful and knowledgeable in helping me get a new pair of glasses. I felt like he was very respectful to me and I was comfortable the entire time. I wish I had help like this in the past because this was a much smoother and friendlier process. I would highly recommend John
Today was our Lucky Day!! RANDY, the vision center Manager provided us with SUPERIOR CUSTOMER SERVICE; not what I would expect from a typical Walmart experience. My picky and at the same time... undecided young adult son (a challenging combination) was looking for a VERY specific look. After some time had passed and our tray was full of this and that, I looked up... Randy and I made eye contact. Randy clearly understood the mission and immediately approached us. I have no idea how he did it... but RANDY listened to our general wants, noticed what we had in our tray-o-stuff, stepped away for a literal 5-seconds and came back with THE PERFECT FRAME?l My son tried them on... read full review