SERVPRO of Klamath & Lake Counties

SERVPRO of Klamath & Lake Counties is a trusted business specializing in fire and water damage cleanup, restoration services, and biohazard cleaning. The company is part of a large network established since 1967, with over 1,800 franchises responding to various property damage emergencies. Their team is known for being professionally trained and dedicated to making damages seem “Like it never even happened.” Customers have praised their quick response times and friendly, efficient personnel. The work crew, including team members like Bree and Chris, is highly valued for their hard work, strong work ethic, and willingness to work long hours, even under hot conditions. They are commended for their professionalism and dedication, often going above and beyond to do the job right. For instance, Bree and Chris were noted for their effort in crawling under houses to remove insulation, demonstrating their commitment despite challenging conditions. However, some frustrations have been expressed regarding communication and services not provided, such as delays in reconstruction and issues with insulation replacement. Overall, the staff demonstrates good service and craftsmanship, though management and office communication could improve. SERVPRO strives to help homeowners and businesses recover quickly and efficiently from property damage, aiming to provide service that restores properties to their original condition.