La Clinica Acute Care Clinic provides prompt and efficient medical care. The staff, including the doctors and nurses, are described as great, kind, and helpful in addressing patients' problems and providing necessary treatments, such as prescriptions and EKG services. Patients appreciate the timely and friendly service they receive at the clinic. The clinic's team, including quality assurance staff, is highly responsive, reaching out to patients by phone to listen to concerns and offering personable solutions. Many patients feel they receive the best care that is caring, compassionate, and professional. The doctor seen by patients listens carefully and genuinely wants to help. While some patients experienced wait times of around 2 1/2 hours that were slightly less, others noted issues with insurance coverage inquiries, feeling that staff should be able to provide clear answers. Some patients have expressed frustration about feeling they are not treated equally, with concerns about being rushed out or not receiving the care they hoped for. Overall, La Clinica is recognized for its caring staff and quick service, making it a valued choice for those seeking medical attention.
Very clean establishment or Urgent care. The staff were friendly. Air conditioner and cleanliness was on point. The Dr./Nurse practitioner was young and very kind and made me felt welcomed and listened to. I'd definitely if need to , return.
I have been a La Clinica patient for many years. Everyone who works at this walk in clinic is amazing! Whatever you do, don't call after hours. The people who answer the phones after hours & on the weekends are LESS THAN PLEASANT! Worst customer service experience I have ever recieved over the phone. The first person I spoke too was completely careless & the second person I spoke with somehow cared less than the first person. So rude, literally smacking their gum on the phone? Unreal.
I needed an exray, so I went to Acute Care after my appointment with my PCP. I barely sat down when they called my name. The exray tech was thorough and did all exrays on the first try. I was in and out in fifteen minutes! I will definitely use them again for my exrays.
638 Market Street, Medford, OR 97504
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