About Rogue Valley Heating, Cooling & Electrical
Alpha Heating and Air is a reputable company that provides excellent service to its customers. The office staff and technicians are friendly and knowledgeable, making them a reliable choice for HVAC needs. They offer prompt and efficient solutions to emergency situations, including off-hours emergency work, and are willing to go above and beyond to ensure customer satisfaction. The company also provides transparent and competitive pricing, making it a great option for those looking to replace or upgrade their HVAC systems. Customers appreciate their quick response, with technicians like Randy and Ben delivering thorough checks and reliable service. Whether dealing with urgent repairs or routine maintenance, Alpha Heating and Air strives to meet customer needs, even when facing challenges like system issues or high temperatures. With a team of skilled technicians and a focus on personalized service, Alpha Heating and Air remains a trusted choice for HVAC service or upgrades.
Scott did an outstanding job of providing logical information and suggestions regarding my heat pump. Do have the Heat Pump Maintenance program, which is a huge advantage. Look forward to working with him again.
Was also impressed with the electrical side of the business and have upcoming projects with them.
Jonathan was very polite and considerate. I had an issue with a metal smell from my new unit, he cleaned the evap coils and checked out my unit for any issues, which there were none. The smell has been an intermittent issue so hopefully it never comes back. I am very pleased with Jonathan's professionalism.
Ryan was at my home at the time he said. Ryan has a wealth of knowledge and experience. He was very good at explaining every step and how I could benefit from additional preventative services. Ryan was very personable and put me at ease from his first “Hello.” I highly suggest Ryan for your next maintenance.