About Oregon Psychiatric Partners
Oregon Psychiatric Partners has been providing quality mental health care for many years, with patients consistently praising the professionalism and compassion of the staff. The front desk team is described as kind and respectful, and they efficiently resolve issues related to appointments and prescriptions. Dr. Robert Bastien is highlighted for his attentive and mindful approach, while Dan Bentley is recognized for his exceptional listening skills and dedication to helping patients find solutions to their mental health challenges. Patients report feeling heard and cared for during their appointments, which have genuinely improved their lives. However, some feedback indicates that the phone staff could benefit from additional training to enhance their interactions with clients who may be feeling anxious or upset. Despite this, the overall sentiment is one of gratitude and appreciation for the support provided by the clinic. Many recommend Oregon Psychiatric Partners to anyone seeking psychiatric care, emphasizing the welcoming atmosphere and the positive impact of the treatment received.
I have been with office for over 15 years I am an avid advocate for my mental health and they have always been grade A with me front desk ladies are present dr.s are present and timely and I feel heard!
Robert Bastien is amazing. Gives clear info, listens to concerns, and replies with mindful care even with such a short allowance for appointment time.
The phone staff is cold, condescending, and honestly a bit rude. I get anxious and scared to call in. It would be awesome to see this improved.
I understand there are likely many folks who call in upset. Psychiatrist dealings means we are often not calling in on our best days as people. Feeling hopeless and confused with lots of questions is a venerable place to be as a person. Fielding calls from clients in this state can also be a tough position as an employee. Hopefully there is training and support available...read full review
I have constantly had pleasant interactions with this office. Staff are always kind, respectful, and quick to resolve requests/issues (I.e if my pharmacy had issues receiving a prescription, or sending a message to my provider). Robert Bastien is an excellent provider at this office. Highly recommend Oregon Psychiatric Partners