About Imperial Flooring America
Imperial Flooring America is a well-established flooring business known for its wide range of high-quality products, including hardwood, carpet, tile, laminate, and vinyl. Customers have praised the company for its exceptional service and commitment to satisfaction. With decades of experience, Imperial Flooring America has successfully completed numerous projects, earning a reputation for going above and beyond expectations. Clients appreciate the professional installation and the knowledgeable staff, who provide helpful guidance and support throughout the selection process. The installation teams are noted for their punctuality, organization, and thorough communication, which help reduce stress during projects. Customers have reported transformative results in their homes, with particular praise for the craftsmanship and attention to detail. The friendly staff, especially the sales representatives, are recognized for their dedication to ensuring that clients find the perfect flooring solutions. The staff was incredibly helpful in showing options and comparing products to ensure customers got what they wanted. Service and communication are often described as fantastic, making the shopping experience smooth and enjoyable. Many customers have worked with knowledgeable staff, like Paul, who provide clear information about different options and maintain great communication. One customer shared how Julie, a friendly and professional team member, helped them choose the perfect luxury vinyl to complement their wood oak floors after exploring various samples. She cheerfully managed the process, including dropping off more samples at their home to help finalize the decision. Because replacing flooring is a big and costly decision, such attentive guidance is highly valued. Overall, Imperial Flooring America is highly regarded for its quality products, excellent customer service, and welcoming shopping environment, making it a top choice for those looking to enhance their spaces.
Ashley was able to check all the boxes and was able to give us what TWO other companies couldn’t at a very competitive price. She made blind shopping for our home simple and fast. I can’t thank her or the team at Imperial Floors enough! Will keep future business here without a doubt.
I cannot say enough great things about the A+ skills of Jason and Tyler as flooring install specialists with Imperial Flooring America. They are here in Eugene. They are very highly skilled and are very easy to work with. We were very highly satisfied with our new floors throughout our home. They look pristine. Casey is also their Sales Manager and he always was on top of our special vent and flooring orders, he did all home measuring, and always communicated with us as the Sales Manager prior to our floor installation. These three compliment each other as a truly professional floor team. I would highly recommend Casey, Jason, and Tyler as your floor team when you are...read full review
We have repeatedly worked with Ashley Taylor at Imperial Flooring America in Eugene because of the exceptional design input and installation work. On our latest projects to install additional wood flooring and get warranty service on our window coverings, she quickly responded to our requests. Work for both installations were arranged to be promptly completed to least disrupt our living situation and all for the scheduling of work by other contractors.