Supercuts

Mar 2024

They never answer the phone, last time I was in the location next to Winco in Bend they let the phone ring for over an hour even when they were standing around and when i mentioned it to them they said it rings all the time and people can schedule online if they want their hair cut. I don't understand the reason they have a phone when they have no interest in answering it and make customers listen to it endlessly ring.

May 2023

TG for this Supercuts, esp. "March-Ann!" Had a special occasion and went to Great Clips..a disaster of a cut, had me go days later here. Got EXACTLY what I asked for..a simple " layered cut." My hair is almost straight..wasn't a tough job..just that Supercuts wants the customer happy..whereas Great Clips seemed more concerned with getting through the cuts. Thanks Supercuts!

Sep 2022

I hadn't been to Supercuts at Bend River Mall in years. I walked in and girl made me an appt for that afternoon. Went back for my appointment. The 3 girls working that day very pleasant. Girl walked me to her station. All the chairs at stations had split vinyl on seats. After I paid for my haircut, as I walked out the carpet on floor and little carpet at door was filthy dirty. I owner really needs to do extensive cleaning and updating of the salon.