Cedar Hills Ulta Beauty is my only feel good look good store and salon to go to for the past year. Customer service is stellar and consistent.
The manager, Gabby, seems to be very talented at managing and organization of the store. She really took time to listen when I voiced a concern about a beauty service, provided a quick resolution that was not only fair but left me feeling truly valued.
Prices are cheaper compared to other beauty stores because it carries a wide variety of budget-friendly brands and high-end, luxury brands. Ulta loyalty program/rewards helps and applies to salon services and purchases.
April 2025
I was at Ulta the earlier today when I saw the staff handle a full-on Karen situation and honestly, they deserve a shoutout for how well they managed it.
This customer came in clearly upset about her hair from a previous appointment. She was *very* vocal about how the color wasn’t what she wanted and kept demanding that someone “fix it right now.”
She quickly escalated, yelling at what I believed to be a stylist and then demanding to speak to a manager like it was her personal mission. But the stylist stayed so calm and respectful, handled it like a pro.
It was honestly impressive. The whole time she stayed... read full review
February 2025
Macie is the only stylist I have ever completely trusted to cut my curly hair. After a cut from her, literally every day is a good hair day. No exaggeration. She's also a very sweet & kind person, which makes every appointment a treat.
Cedar Hills Ulta Beauty is my only feel good look good store and salon to go to for the past year. Customer service is stellar and consistent.
The manager, Gabby, seems to be very talented at managing and organization of the store. She really took time to listen when I voiced a concern about a beauty service, provided a quick resolution that was not only fair but left me feeling truly valued.
Prices are cheaper compared to other beauty stores because it carries a wide variety of budget-friendly brands and high-end, luxury brands.
Ulta loyalty program/rewards helps and applies to salon services and purchases.
I was at Ulta the earlier today when I saw the staff handle a full-on Karen situation and honestly, they deserve a shoutout for how well they managed it.
This customer came in clearly upset about her hair from a previous appointment. She was *very* vocal about how the color wasn’t what she wanted and kept demanding that someone “fix it right now.”
She quickly escalated, yelling at what I believed to be a stylist and then demanding to speak to a manager like it was her personal mission. But the stylist stayed so calm and respectful, handled it like a pro.
It was honestly impressive. The whole time she stayed... read full review
Macie is the only stylist I have ever completely trusted to cut my curly hair. After a cut from her, literally every day is a good hair day. No exaggeration. She's also a very sweet & kind person, which makes every appointment a treat.