They are extremely professional, and explain each step thoroughly. The technician, Semaj, was so pleasant and informative, and did a very thorough job. Really appreciate the professionalism, attention to detail, and the transparency with which they conduct business.
April 2026
Brady did a great job, he understood that I needed to go and I gave him instructions to do the standard care. He reached out prior to arrival to see if we needed a review of our attic or crawl space, which I would love but I needed to be some place. Saela crew always does a great job each visit.
1/26/2026: Jacobo E - did a great job in servicing our place, he was quick and efficient, pleasant to talk with too.
4/29/2026: Great job Omar! Thanks for the great communication and quick work. Hope you have a great day!
August 2024
Starting with common negative aspect, it is a pain to cancel services if necessary. They will push options as many companies do, offer deals and try to keep you as a customer with as many tries as possible you just have to keep saying over and over again, no, I just want to cancel. Then get put on hold for almost an hour as the customer service tech cannot perform final cancelation you need to speak with the manager level tech. Mike there was friendly and understanding and went through more options to retain services and everyone over and over again kept thanking me for my company loyalty and business as I had been with them for about 6 years. That said, the service provided... read full review
They are extremely professional, and explain each step thoroughly. The technician, Semaj, was so pleasant and informative, and did a very thorough job. Really appreciate the professionalism, attention to detail, and the transparency with which they conduct business.
Brady did a great job, he understood that I needed to go and I gave him instructions to do the standard care. He reached out prior to arrival to see if we needed a review of our attic or crawl space, which I would love but I needed to be some place. Saela crew always does a great job each visit.
1/26/2026: Jacobo E - did a great job in servicing our place, he was quick and efficient, pleasant to talk with too.
4/29/2026: Great job Omar! Thanks for the great communication and quick work. Hope you have a great day!
Starting with common negative aspect, it is a pain to cancel services if necessary. They will push options as many companies do, offer deals and try to keep you as a customer with as many tries as possible you just have to keep saying over and over again, no, I just want to cancel. Then get put on hold for almost an hour as the customer service tech cannot perform final cancelation you need to speak with the manager level tech. Mike there was friendly and understanding and went through more options to retain services and everyone over and over again kept thanking me for my company loyalty and business as I had been with them for about 6 years. That said, the service provided... read full review