Dr.Sherry and team were amazing! Highly reccomend
About Thickson Road Pet Hospital
Thickson Road Pet Hospital is a clean and bright facility with a team of friendly and professional staff. The veterinarians are knowledgeable and thorough, providing accurate diagnoses and exceptional care. The staff goes above and beyond, often calling clients after appointments to check in on their pets and answer any questions. The staff and vets truly love animals and show great empathy towards both pets and their owners. They sit on the floor with dogs to keep them calm and comfortable, making sure they feel safe during visits. Everything is explained clearly so clients understand what will be done to their pets. Follow-up calls are made after procedures, and staff always take time to answer questions. Costs are fair, and they do their best to help lower expenses when possible. The receptionists and doctors provide top-notch service, creating a welcoming environment. Many clients praise its personalized attention and exceptional care, making it highly recommended by those who visit.
Reviews
I found Thickson Animal Hospital while searching online through local veterinary reviews, and I am incredibly grateful that I did. We recently brought home two new kittens and have had some very stressful health concerns arise, and the care we received from both Dr. Sherry and Dr. Friendship has been exceptional.
They have both been extremely upfront, direct, compassionate, and supportive throughout the entire process. I especially appreciated their honesty and willingness to clearly explain what was happening medically, while still being kind and empathetic during a very emotional situation.
At no point did I feel dismissed or rushed. They took my concerns seriously,… read full review
We have gone to Thickson Rd for years with multiple family dogs, but this months experience is why I felt the need to leave a review. Our 12 year old dog had gotten sick over a weekend and we had an awful experience at another vet, it felt like all they had wanted was money. Something told me to wait and send everything over to Thickson Rd who we trusted to go over on the Monday. On Monday Dr. Friendship called me and went over everything she could see from the scans, the verdict was the same but its how she went about it. She had a heart and did not push us to make a decision, just expressed how sorry she was an they were there to support whatever we decided. Once we… read full review
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Hours
Location
1650 Victoria Street East, Whitby, ON L1N 9L4
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