Excellent customer service. We had a maintenance issue with our water softener. The office was very friendly and helpful with pulling our file and scheduling someone to come out. Matt arrived exactly on time at the start of our service window. He determined the issue within a few minutes and had finished the work and cleaned out the unit all within 30 minutes. They also waived the cost of the replacement part needed due to our warranty being recently expired - which was very generous! They are clearly very customer focus and I would highly recommend their services.
May 2026
Excellent work done by Scott, no fuss no muss just good work at a reasonable price. Thank you Scott and Watersmart Systems and Plumbing. My go to company for HONEST advice and great service.
May 2026
I recently came in with an issue on the water softener that came with our house. The staff working helped me diagnose the issue prior to automatically making a service call. The issue was more comlex than I was comfortable with and they came out and fixed it for a reasonable fee. A local company that understands customer service - you could likely get a lower quality system for cheaper somewhere else but the support and the quality is here
Excellent customer service. We had a maintenance issue with our water softener. The office was very friendly and helpful with pulling our file and scheduling someone to come out. Matt arrived exactly on time at the start of our service window. He determined the issue within a few minutes and had finished the work and cleaned out the unit all within 30 minutes. They also waived the cost of the replacement part needed due to our warranty being recently expired - which was very generous! They are clearly very customer focus and I would highly recommend their services.
Excellent work done by Scott, no fuss no muss just good work at a reasonable price. Thank you Scott and Watersmart Systems and Plumbing. My go to company for HONEST advice and great service.
I recently came in with an issue on the water softener that came with our house. The staff working helped me diagnose the issue prior to automatically making a service call. The issue was more comlex than I was comfortable with and they came out and fixed it for a reasonable fee.
A local company that understands customer service - you could likely get a lower quality system for cheaper somewhere else but the support and the quality is here