Tirecraft Waterloo

I can’t remember the last time I was this impressed with a company’s service! My husband and I have been customers of Tirecraft for years (since the Dettmer Tire days on Belmont) and today I was reminded about why we like working with them. My mother needed assistance unexpectedly. It was Friday afternoon of a long weekend so I was nervous about whether they’d be able to provide help quickly. I didn’t need to worry. The customer service was amazing starting from my initial call right through to them getting my mom back on the road. I felt so confident knowing they were assisting my mom. They have again exceeded my expectations with the service they delivered!… read full review

Five stars without hesitation. I visited Tirecraft Waterloo today, and the experience was outstanding from start to finish.

Their inspection report was detailed, clear, and easy to understand. They also accommodated additional work on the spot. I was told it would take two and a half hours, but they finished a full hour ahead of schedule!

The service advisor deserves special recognition. She was polite, friendly, and clearly cared about her customers. Knowing I was waiting, she arranged for two technicians to work on my car. That kind of consideration makes a real difference.

The prices were fair, there was no pressure to buy additional services, and my decisions were… read full review

Hands down the best shop for getting your wheel alignments! Have brought multiple vehicles over the years! The only shop that’s ever did my car alignment correctly! Thank you for the service guys!