About Forbes Waterloo Toyota
Forbes Waterloo Toyota aims to provide a positive car buying experience for customers in Waterloo and the surrounding areas. They offer a wide selection of new and used trucks, cars, and SUVs known for their performance and reliability. The dealership emphasizes a no-pressure environment where customers can receive professional guidance and make informed decisions. Customers praise the dealership's staff for their exceptional service and customer focus. Reviewers highlight the helpfulness and expertise of specific team members, particularly those in the service department. They appreciate the staff's willingness to go the extra mile to address concerns and ensure customer satisfaction. Customers also express positive experiences with the financing process, finding it straightforward and beneficial. Forbes Waterloo Toyota is consistently recognized for its commitment to providing a positive and supportive car buying experience. One customer bought a cool pre-owned Corolla Hatchback and it looks like a brand new car. Another customer found the people very supportive, and one team member was great to deal with, honest, helpful, and kind. This team member was also happy and energetic, going the extra mile for customers. Another team member was helpful, knowledgeable, and nice. Customers described their experience as the best dealership experience ever and recommend these people to explore your opinions and get service of your life.
Wonderful people who provided a seamless process for my first-ever vehicle purchase. While meeting sales targets is important for any dealership, they genuinely care about maintaining long-term customer relationships. Shoutout to the team especially Thomas and Carissa.
I will keep adding to this review over time with my experiences here as I cruise through my car ownership journey!
I recently purchased my Toyota RAV4 Hybrid at Forbes Waterloo Toyota, and the entire experience was exceptionally pleasant thanks to Kyle. Kyle is extremely friendly, professional, and patient—he welcomed me in a warm and genuine way right from the start, with no pressure at all, and took the time to explain all the details of the hybrid system and options. He does his job with real enthusiasm and knowledge, which you don’t see every day, and his approach is honest and relaxed. Because of him, the purchase was completely stress-free and filled with trust. I highly recommend asking for Kyle specifically when visiting the dealership—salespeople like him make all the...read full review
Thank you to Nik and Nic for patiently helping us navigate our unexpected vehicle purchase over the holiday season. They listened to what we needed and didn't pressure us to buy anything outside of what we were looking for while still helping us make informed decisions. Our family is enjoying our new ride!