Superior Plumbing & Heating of Waterloo - PERMANENTLY CLOSED

plumber, Plumbing, Heating & Air Conditioning/HVAC, Water Heater Installation/Repair
22 King St S Suite #300, Waterloo, Ontario B3J 0J2

Reviews

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  • Elizabeth Amelia
    Dec 2025

    Superior Plumbing & Heating of Kitchener fixed our leaking faucet. Simple job done professionally.

  • Denis Jorgenson
    Dec 2025

    Site owners of Blogger should not trust this company. Their outreach team doesn’t complete the agreements.

  • Odin Xabat
    Dec 2025

    Bad company outreach team, don't follow the agreements and don't respect the bloggers.

  • E B.
    Aug 2024

    had a kitchen drain issue the other day called superior to come and look at it. They came and looked at it and the guy told me it would be $1400 to change the drain and the pipe under my sink. I'm on pension. I told him I didn't know where I could come up with that kind of money he didn't care. He said he would charge me 1200 then but that's the best he could do I know plumbers are expensive so I just decided to sign his contract and he said he needed 50% upfront so I gave him an E transfer for $700. I called my Building Manager and told him that these old buildings really suck and that $1400 was a waste of my money he freaked out and said $1400. What are you talking about this job should cost no more than $500 . he has a brother-in-law in Sudbury that's a plumber and he called him and he said I would drive down from Sudbury for $1400. That's being she's being ripped off. So I called the company back cancelled and told them I needed my money back they said oh you signed our contract so that gives us the right to 50% of the $700 you paid us so we'll refund you 350 bucks but that's it. I told him I was on pension and I couldn't afford to lose $350 said I was cancelling because some guy told him it was overpriced and that that had nothing to do with them . Long story I got another plumber in the next day and the job cost less than $200 so definitely do not use these people.

  • Marlis Moyer
    Jun 2024

    Great and efficient customer service, Brian fixed the problem instantly.

  • Roger Crespo
    May 2024

    Had issues with leaky shutoff valves and regular faucets in the laundry room – both hot and cold. Brian (plumber) explained why that was happening to us and then fixed the problem in an effective and efficient manner. Brian was punctual, polite, and knowledgeable.

  • Aisha S.
    Apr 2024

    Very bad experience took money in thousands didn't do job and asking more money.Very big scammer beware of this business.

  • Andrew Kennings
    Mar 2024

    Needed to have a leak fixed. Everything done was explained and the work was done quickly. Lee, the plumber that did the work, was very nice/polite.

  • Matt Linck
    Mar 2024

    Had a great experience with Eathan when he came to check out a leak in our kitchen sink. He was very friendly, professional and knowledgeable.

  • Christine Pinho
    Feb 2024

    Neil came to check my sub pump and was great and answered any and all questions that I had. I would definitely recommend superior and use them for any further problems.

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Superior Plumbing & Heating of Waterloo

22 King St S Suite #300, Waterloo

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Hours

Monday: 7AM - 11PMTuesday: 7AM - 11PMWednesday: 7AM - 11PMThursday: 7AM - 11PMFriday: 7AM - 11PMSaturday: 7AM - 11PMSunday: 7AM - 11PM