About Reliance Heating, Air Conditioning & Plumbing
Reliance Heating, Air Conditioning & Plumbing is a reputable business in the Waterloo area, known for their expertise in HVAC, water heaters, water purification, and plumbing. Their technicians are praised for their professionalism, knowledge, and friendliness. They have the ability to diagnose and explain issues clearly, and are commended for their attention to detail. Reliance's team offers flexible payment options and works with homeowners to find solutions that fit their specific needs and budgets. Customers have expressed satisfaction with the service provided by technicians such as John, who was able to identify the source of a problem, and Fabian, who completed a furnace motor installation efficiently and politely.
What a refreshing change in customer service that Reliance tech provided me today. I have a very complicated situation at a rental that I property manage and this gentleman absolutely made it so easy for the Owner and I to get what we needed. You have a great tech on your team thank you so much
The technician was efficient, punctual and polite. He answered all my questions and showed me the defective safety valve. He counselled me to move my carbon monoxide monitor closer to the water heater, which I did. He also double checked the heat setting was not too hot for me.
He was respectful which is important to me as an older woman.
Thank you for the swift service
The technician showed up shortly after we called and was very polite. He put down rugs so the floor would not get dirty. He removed the water heater and installed the new one in a very timely manner. He then explained everything he did and asked if we had any questions. He then asked if he could do anything else for us today. He cleaned up after himself. I would not hesitate to have him in our house again.