About Reliable Carpet & Upholstery Care
Reliable Carpet & Upholstery Care is a highly regarded fabric care service in the greater Toronto area. Established in 2003, the company has built a reputation for excellence in residential and commercial cleaning. Their team of professionals offers expertise in cleaning area rugs, in-home carpets, furniture upholstery, and drapery. Customers consistently praise Reliable for their exceptional service and high-quality results. The company takes pride in going above and beyond to meet customer needs, particularly when dealing with challenging stains. Their commitment to customer satisfaction is evident in their personalized attention and willingness to work until the desired outcome is achieved. Reliable Carpet & Upholstery Care is a trusted choice for those seeking reliable and effective fabric care solutions. Customers appreciate the company's punctuality, professionalism, and thorough cleaning. The technicians are described as polite and charming, receptive to customer suggestions, and have successfully removed stubborn stains, leaving carpets and upholstery looking amazing. Recently, Stephen, the owner, supervised a job, which customers found most appreciated. Reliable is known for its excellent customer service, with prompt follow-ups and thorough post-cleaning inspections. With seamless pick up and drop off services included, customers have expressed gratitude for the great job done, feeling their rugs are extremely clean and fresh, with their original beauty restored. Reliable Carpet & Upholstery Care continues to earn loyal customers who will return for their fabric care needs.
Very prompt and reliable technician but unfortunately after cleaning one of the rugs ( a cheaper one ) it dried all bunched up. Upholstery cleaning was great.
UPDATE - Would like to add further comments - after the incident with the cheaper rug, Reliable promptly offered to take it away to try to stretch it - not fault of Reliable, likely the quality of the rug. Was very impressed by their effort to try and rectify. Also had picked up two other rugs, which they had needed to do outside my home, and made efforts to schedule pick up promptly and conveniently. Excellent service. Will also share reviews when those rugs returned. Highly recommend them, as they take...read full review
I’ve had Frank from Reliable clean my couch and area rug a few times now and he’s done a great job each time! I had some renos done at my condo recently and everything got covered in dust… my couch (with microfibre material) now looks almost like new (and it’s 20 years old). I didn’t take a before shot, but this is a remarkable improvement!
This is the second time we've used Reliable Carpet to clean and extend the life of our furniture and this is the second time we've been more than pleased with the results. He arrived on time, was personable and did a great job for the right price. It doesn't get better than that.