PetSmart

PetSmart is a well-known pet supply and services retailer, offering a wide range of products for various animals such as dogs, cats, birds, fish, amphibians, reptiles, and small animals. The store provides a user-friendly online shopping experience with the option of picking up orders in-store within two hours. Selected locations offer additional services including dog training, grooming, boarding, PetSmart Doggie Day Camp, and adoption. Customers have praised Aki, the extraordinary groomer, for her ability to earn the trust of rescue dogs and provide exceptional grooming services. Her unique approach has been recognized as the best service many dogs have ever received. Another standout is Theresa, who goes above and beyond in her role. She is celebrated for her helpfulness, even assisting with returns, and her dog training skills have helped many pets, including puppies like Teddy. Theresa remembers each dog’s name and works closely with pet owners to ensure their pets get the training they need. Overall, PetSmart employees are known for their knowledgeable and helpful demeanor, making the shopping experience enjoyable and informative. The staff's assistance with heavier items was specifically highlighted, as was their willingness to share advice and expertise. The store's cleanliness and the friendly staff contribute to a positive atmosphere for pet owners.