Beyond the items they were selling, they also had a wide selection of clothing and perfume available. Overall, it was a very luxurious and pleasant shopping experience.
Chenxin ZHENG
May 2026
Extremely disappointed with the service at the LV store. We brought in an online purchase to potentially exchange for a different color, and the experience was honestly disrespectful from the start.
The associate on the second floor immediately questioned us in a very serious and suspicious manner about where we got the item from, almost as if we had stolen it, despite us already having the purchase receipt and order record. Even after verifying the purchase, he kept repeatedly asking for our phone number and email in an unnecessary and uncomfortable way.
For a luxury brand, I expected professionalism and respect, not to be treated with suspicion as paying customers. The overall attitude and experience completely ruined the visit for us. We left feeling extremely uncomfortable and disrespected.
Would not visit this location again.
N Brown
May 2026
Personalization service was fast and efficient.
Susie K
May 2026
Thank you, Stella, for being approachable, attentive, personable, patient, and hospitable. I will certainly return for your excellent service.
Cory Wikson
May 2026
Great experience.
August Shepard
Apr 2026
They followed me around everywhere😭 cool stuff tho
pink
Apr 2026
rude, unhelpful, condescending manager and staff. they don’t know their products at all. asked to do the tiniest repair for a small chain buckle on my $2000 bag which i used less than 10 times. the manager says “it’s normal for the chain to break” and goes “i’m not the designer of the bag”. maybe you shouldn’t work here then?? dont waste ur time here and get a bag from dollarama instead.
Lee O.Z.
Apr 2026
Low quality fashion accessories. I purchased two leather bracelets from Louis Vuitton at 150 Bloor street west. Both of them came apart at the clasp, making them unwearable. The LV imprint on the leather (or whatever the material is) also wore off within the first month of wear. With a receipt showing a date of purchase less than a year, and they would not repair nor replace the item. The quality is definitely not there and they do not stand behind their merchandise. A real disappointment when you think you're paying for quality and it's basically junk jewelry. I would not recommend purchasing merchandise from Louis Vuitton.
Stefan Indarjit
Apr 2026
The shop policy is garbage. Buying an expensive LV is not worth it! Rude people work here Unorganized item Avoid this location!
stacey dash
Apr 2026
Stopped by yesterday to buy a piece for my 31st birthday. Xinyu helped me celebrate! What a beautiful location with lots of display. I will be back soon! Thank you for making my birthday special :)
krutika talaviya
Beyond the items they were selling, they also had a wide selection of clothing and perfume available. Overall, it was a very luxurious and pleasant shopping experience.
Chenxin ZHENG
Extremely disappointed with the service at the LV store. We brought in an online purchase to potentially exchange for a different color, and the experience was honestly disrespectful from the start.
The associate on the second floor immediately questioned us in a very serious and suspicious manner about where we got the item from, almost as if we had stolen it, despite us already having the purchase receipt and order record. Even after verifying the purchase, he kept repeatedly asking for our phone number and email in an unnecessary and uncomfortable way.
For a luxury brand, I expected professionalism and respect, not to be treated with suspicion as paying customers. The overall attitude and experience completely ruined the visit for us. We left feeling extremely uncomfortable and disrespected.
Would not visit this location again.
N Brown
Personalization service was fast and efficient.
Susie K
Thank you, Stella, for being approachable, attentive, personable, patient, and hospitable. I will certainly return for your excellent service.
Cory Wikson
Great experience.
August Shepard
They followed me around everywhere😭 cool stuff tho
pink
rude, unhelpful, condescending manager and staff. they don’t know their products at all. asked to do the tiniest repair for a small chain buckle on my $2000 bag which i used less than 10 times. the manager says “it’s normal for the chain to break” and goes “i’m not the designer of the bag”. maybe you shouldn’t work here then?? dont waste ur time here and get a bag from dollarama instead.
Lee O.Z.
Low quality fashion accessories. I purchased two leather bracelets from Louis Vuitton at 150 Bloor street west. Both of them came apart at the clasp, making them unwearable. The LV imprint on the leather (or whatever the material is) also wore off within the first month of wear. With a receipt showing a date of purchase less than a year, and they would not repair nor replace the item. The quality is definitely not there and they do not stand behind their merchandise. A real disappointment when you think you're paying for quality and it's basically junk jewelry. I would not recommend purchasing merchandise from Louis Vuitton.
Stefan Indarjit
The shop policy is garbage. Buying an expensive LV is not worth it!
Rude people work here
Unorganized item
Avoid this location!
stacey dash
Stopped by yesterday to buy a piece for my 31st birthday. Xinyu helped me celebrate! What a beautiful location with lots of display. I will be back soon! Thank you for making my birthday special :)