For MacBook repairs with AppleCare, it’s just as good as an Apple Store and it has more available appointments. But definitely ask them if they can order the part before giving your computer in. It took a week for the repair (5 business days), and I wish I knew that I could’ve ordered the part before giving them the computer, since I could’ve still used the laptop in the end. Also ask about computer cleaning. They declined it for my laptop, but I wasn’t asked about it. Still, professional service overall and the laptop got fully fixed in the end.
About Jump+ | Apple Premium Retailer
Jump+ Apple Premium Retailer in Toronto offers expert assistance with Apple products. The store's team of local Apple experts provides top-notch customer service, ensuring customers' needs are met. Visitors can expect kind, helpful, and professional support from the staff, who make the experience easy and enjoyable. The team is committed to providing excellent service, from discovery to upgrading to new Apple products. With a focus on customer satisfaction, Jump+ is a trusted destination for all Apple needs.
Customers have shared positive experiences at this location. One reviewer appreciated Xavier's patience in helping choose between APP3, Powerbeats pro 2, or salvaging their APP2, ultimately deciding on APP3 and feeling very satisfied with the advice. Another customer had a battery replacement appointment and praised Kasam for guiding them through the entire process, making sure they felt comfortable and informed. Kasam went above and beyond to ensure the customer’s satisfaction, making the visit smooth and supportive. Additionally, a customer highlighted how Xavier saved them from a meltdown and hours on the phone with customer service, emphasizing his exceptional help. Overall, visitors feel well-supported and recommend this store for any Apple-related needs.
Reviews
People are nice here especially Justin. Solved my phone issues in a flash! Justin is professional, knowledgeable and effective. His problem solving skills are awesome! I can’t thank him enough!
I am a returning customer to this store as I am always treated graciously and thoughtfully. Justin was extremely helpful and went above and beyond to make my customer experience great. He clearly communicated what to except and timelines for my data transfer. Thank you!
Photos

Hours
Good to know
- offers repair services
- accepts debit cards
- accepts apple pay
- street parking
- wheelchair accessible
- bike parking
Location
275 College Street, Toronto, ON M5T 1R9
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