About Empower Home Comfort
Empower Home Comfort is a reliable one-stop-shop for high-quality design and installation services. The team is known for outstanding customer service, working efficiently and professionally to exceed expectations. Customers have praised the attentive and knowledgeable staff, who provide timely service, even on short notice. While some products may have challenges, Empower is committed to optimizing settings for comfort. Regular maintenance services are also highly rated, with polite and professional technicians who offer helpful recommendations without pressure. The company is well-named, as their team provides the comfort of dealing with experienced professionals. Recently, the sales experience has received mixed reviews. While one customer initially praised Sal, the salesperson, for being responsive and informative, they later expressed disappointment with his lack of accountability regarding installation issues. However, the installation crew, led by Patrick, was commended for their professionalism and diligence. They resolved problems with the installation promptly and effectively, restoring customer confidence in Empower. Technicians like Malek Slimi have also been recognized for their resourcefulness and helpfulness, ensuring a smooth process even with tight schedules. Overall, Empower Home Comfort comes highly recommended for their reliable and quality service, with a note to be cautious during the sales process.
Very happy with the service, detailed everything that needed to be done and everything that was fine.
Answered my questions politely and left no mess. Customer Service at its BEST!
When we just came back from our vacation, our home was inspected and red tagged by Home Reliance because of a possible carbon monoxide leak so we were shut down. We were devastated because it was still winter time and we had to act quickly. I shopped around and compared prices between rental and owning our own furnace/ac. Then I came across Enerhome and the rest was history.
First I would like to thank Reza for his help and expertise in aiding me in making my furnace and A/C decision. Secondly I would like to thank his staff for doing a great job installing the furnace and A/C. Our experience with you guys was very positive. Although, everything was a short notice...read full review
Bobo was professional and excellent. He provided helpful advice. We would highly recommend this company.
addendum:
JACKY CHOW was our subsequent technician. He was highly communicative, effective and helpful. Our AC was transient not working and he fixed the underlying problem.