Client for over 7 years and refused care because of a complaint I made "made staff uncomfortable" Major red flag! Unprofessional, rude and not worth their cheap prices - After my dog had rectal surgery, despite my verbal refusal multiple times with the doctor, she performed a rectal exam anyway. My dog was left in obvious pain, and expressing my concerns means I'm no longer welcome in this clinic. If you expect competent, consent-based care, go elsewhere.
January 2023
I can't recommend Dr. Koroknai, and all of the staff, highly enough. After being quoted an exorbitant amount for dental surgery for our cat at another vet, I began researching alternatives. The wonderful reviews at Bathurst Dupont lead me to take our cat there. The dental cleaning and surgery ended up being a fraction of the price of the other vet and the care we received was excellent. We decided to stay. Over the years we received superb care. Every test and treatment were carefully, patiently explain, no upselling or pressure, and reasonably priced. When our cat became chronically ill, we were able to have another two good years with him due to biweekly treatments.... read full review
November 2022
. UPDATE The cat I brought in 5-6 times to get his glucose under control and regulated ended up having 5-6 seizures one night and when I took him to the emergency the dr there informed me his sugar was 0.7 and asked how much insulin I was giving. I told her I was instructed to give him 5 units 2 times a day which she said was a human dose and shouldn't have been given. I've met a few ppl who after going were also told their animals were diabetic and had issues. My other cat who was also a patient there fell I'll and they refused to see her because I had questions about the previous cat's dose of insulin. They told me to find another place and that... read full review
Client for over 7 years and refused care because of a complaint I made "made staff uncomfortable" Major red flag! Unprofessional, rude and not worth their cheap prices - After my dog had rectal surgery, despite my verbal refusal multiple times with the doctor, she performed a rectal exam anyway. My dog was left in obvious pain, and expressing my concerns means I'm no longer welcome in this clinic. If you expect competent, consent-based care, go elsewhere.
I can't recommend Dr. Koroknai, and all of the staff, highly enough. After being quoted an exorbitant amount for dental surgery for our cat at another vet, I began researching alternatives. The wonderful reviews at Bathurst Dupont lead me to take our cat there. The dental cleaning and surgery ended up being a fraction of the price of the other vet and the care we received was excellent. We decided to stay. Over the years we received superb care. Every test and treatment were carefully, patiently explain, no upselling or pressure, and reasonably priced. When our cat became chronically ill, we were able to have another two good years with him due to biweekly treatments.... read full review
. UPDATE The cat I brought in 5-6 times to get his glucose under control and regulated ended up having 5-6 seizures one night and when I took him to the emergency the dr there informed me his sugar was 0.7 and asked how much insulin I was giving. I told her I was instructed to give him 5 units 2 times a day which she said was a human dose and shouldn't have been given. I've met a few ppl who after going were also told their animals were diabetic and had issues. My other cat who was also a patient there fell I'll and they refused to see her because I had questions about the previous cat's dose of insulin. They told me to find another place and that... read full review