Midas in Thunder Bay, ON, is a trusted choice for auto repair services, offering a wide range of expertise including brakes, oil changes, tires, and engine maintenance. Customers appreciate the friendly and knowledgeable staff, who communicate clearly and ensure fair pricing. Many have been loyal to Midas for years, highlighting the great customer service and reasonable costs. The team is helpful and kind, often assisting customers without appointments, even in urgent situations. For example, they helped a customer get back on the road after a tire was wrecked while bird hunting, and another customer praised their quick service that got them on their way in less than an hour, even on a Saturday. One customer was very pleased that Midas repaired a part instead of replacing it, saving a lot of money compared to other shops. Their commitment to transparency and quality service makes Midas a preferred destination for automotive needs, fostering a welcoming environment for all customers.
My son is new to the area attending Lakehead University. He walked in to the shop an hour before closing anxious about a piece of equipment/part dangling from the bottom of his car. The service staff was amazing , saw him right away, did a quick repair and did not even charge him. Thank you for your kindness Midas!
We were driving from Sault Ste Marie to Thunder Bay (on our way to Vancouver) and started to get vibrations when braking. I went to this Midas shop first thing the next morning to see if they could squeeze me in. At first the manager said they were booked up, but then said if an appointment was late or didn’t show up they would take me in. Half an hour later my car was on the hoist and I was out of there and back on the road by 10 am, only 2 hours later than I would have been without the repair. The manager was very understanding and friendly, and as far as I’m concerned went above and beyond to accommodate me. I highly recommend this place.
Wow. Hats off to the whole team. We called in a pinch on a Saturday, 17 hours from home and Mike and the team worked to fit us in on a very busy day. Although they could not permanently fix our issue through no fault of their own, they provided outstanding service. Highly recommend! We picked up the truck during a hail storm.
545 Memorial Avenue, Thunder Bay, ON P7B 3Y9
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