D & M Automotive is a highly-regarded auto shop known for its excellent service and expertise. Customers praise the shop for its quick turnaround times, affordable pricing, and clear communication. The mechanics are skilled and knowledgeable, able to diagnose and repair complex issues, even on newer car models. They take the time to explain problems to customers, ensuring they understand the work being done. The shop is especially appreciated for its ability to handle emergency appointments and challenging repairs, often going the extra mile to ensure customer satisfaction. For example, they quickly found a replacement part and fixed a van during a road trip, and they worked patiently with insurance companies to get repairs done promptly. Many customers highly recommend D & M Automotive, praising their fair prices, fast service, and reliability. It's a shop that many now trust as their go-to for vehicle repairs and maintenance.
Had a tire issue after having my winters put on at the dealership. Losing air out the gate, they continued to tell me how busy they were and couldn't accommodate me. After putting air into my tire daily and reaching up to twice a day after a week, I called D&M. The guy on the phone said, yeah we can help you out, bring it in. 50 minutes later, my tire was fixed. Extremely amazing customer service, quick and super helpful. Thank you D&M. I will be back and will recommend to others.
D and M Automotive is a solid place if you're looking for reliable service. The owner and the mechanics are very respectful and professional. These days, it's hard to find a mechanic you can trust, but these guys take the time to explain things in a way that's easy to understand—no confusing technical terms, just straight talk. I brought my Chrysler 200 in for a coolant issue, and they figured it out quickly and explained everything clearly. The pricing was fair, and I felt comfortable throughout the whole process. Overall, a good experience.
We’ve been taking our vehicles to D & M Automotive since we came to Thunder Bay from Alberta and have always had a good experience. They always get our cars in quickly, They take good care and turn it around quickly. the prices are great, customer service is excellent and they live by the golden rule. Life is good when you have people you can trust to do good work and treat you fairly. Very honest, that's what D & M Automotive is to us, We can't recommend them enough. Thank you so much D & M for the good work that you do. more blessings to your shop.
Chris & Rhen 🤍
556 Squier Pl, Thunder Bay, ON P7B 6M2
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