D & M Automotive is a highly-regarded auto shop known for its excellent service and expertise. Customers praise the shop for its quick turnaround times, affordable pricing, and clear communication. The mechanics are skilled and knowledgeable, able to diagnose and repair complex issues, even on newer car models. They take the time to explain problems to customers, ensuring they understand the work being done. The shop is especially appreciated for its ability to handle emergency appointments and challenging repairs, often going the extra mile to ensure customer satisfaction. For example, they quickly found a replacement part and fixed a van during a road trip, and they worked patiently with insurance companies to get repairs done promptly. Many customers highly recommend D & M Automotive, praising their fair prices, fast service, and reliability. It's a shop that many now trust as their go-to for vehicle repairs and maintenance.
Yesterday evening, my road truck van broke down and it was my starter. I got it towed to Jason Sutton at DM automotive and they took care of me immediately today their service was excellent and they went above and beyond to get me back on the road and travelling quickly I highly recommend the team at DNM automotive.
Truck broke down in Real Canadian Superstore parking lot. Contacted Jason at D&M and told him about our dilema and to see if he could squeeze us in since we were from out of town. He was very accomodating and agreed to check the vehicle the next morning. CAA was able to tow truck to his shop that evening. By 13:15 the next day truck was ready. They had replaced a faulty module and the truck was up and running. I started the truck and noticed that the check engine light had come on again. Jason put the scanner on and reported that the fuel pump was acting up. I asked him if I could make it back home safely and he advised me not to shut off the engine. We traveled back… read full review
Had a tire issue after having my winters put on at the dealership. Losing air out the gate, they continued to tell me how busy they were and couldn't accommodate me. After putting air into my tire daily and reaching up to twice a day after a week, I called D&M. The guy on the phone said, yeah we can help you out, bring it in. 50 minutes later, my tire was fixed. Extremely amazing customer service, quick and super helpful. Thank you D&M. I will be back and will recommend to others.
525 Cumberland Street North, Thunder Bay, ON P7B 6M2
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