About Lux Nail Bar Vaughan
Lux Nail Bar in Thornhill, ON L4J2J6, offers a comfortable and relaxing experience with high-quality nail care and spa services. Customers can choose from a variety of services, including manicures, pedicures, and waxing, using top-notch products. The salon takes pride in their creative, enthusiastic, and passionate technicians who ensure customer satisfaction. The place is spotless, clean, and welcoming with a nice vibe. Everyone is super kind, friendly, and professional, providing amazing customer service you can’t find anywhere else. The nail techs are eager to please and do an amazing job, taking time and effort for every service. The quality of nails are top tier and retention is great. The salon itself is nicely renovated, which makes the whole experience more elevated. It is recommended to make an appointment for a timely experience.
I had a pedicure and a nail refill here. Overall, I was happy with the final result my nails turned out exactly the way I wanted.
However, I was disappointed with the customer service. During the pedicure, the filing around the corners of my toenails was extremely painful, and I said “ouch.” Instead of checking if I was okay, the staff member told me I was “too picky.” I don’t think that’s an appropriate comment to make to a customer, especially during a first visit.
During my nail refill, I politely asked if they could avoid making my nails too thick and shape them a little pointier. The technician responded in an irritated tone,...read full review
I did my nails with chiva today she is very professional and amazing. This place is very clean and they offer great services the staff is very kind and i have been coming here for many years and o totally recommend it.
I have been coming to the same for 5 years now the the team is great and it's very clean i totally recommend it to everyone all my friends come here best service and great services