About CAA SCO Head Office
Reviews for CAA SCO Head Office
Write a reviewDiscover More Local Pros
TL Moving
- 156 Terrosa Rd, MarkhamComfortec Windows & Doors
- 130 Lepage Ct, North YorkCAA SCO Head Office offers customer care and roadside assistance, with staff showing genuine concern for customers' safety. Their professional and dedicated drivers respond quickly in many cases, providing prompt assistance by safely extracting vehicles from difficult locations. Customers have shared positive experiences, noting helpful and well-trained drivers who arrive timely during emergency situations. However, some reports mention long wait times and frustrations with the voicemail system and human agents. Despite these mixed reviews, there are instances where customers appreciated the service, such as when a driver provided a boost for a vehicle. Overall, CAA SCO Head Office has a varied record of service, with some customers receiving excellent help and others facing delays and inconvenience.
My car accident was settled by CAA Insurance Company as a total loss. The adjuster Ms. Mansi Agarwal sent me a claim form for signature on Monday 22nd April 2026 which I returned to her sameday. She called me on Friday 26th April 2026 enquiring about the form. I told her that the.form was sent to her the same day i.e.22nd April then she.checked her email and found the form. She said that she requires some initials as well and within 10 minutes I resent the form to her and repeatedly tried to contact her by phone and left messages in her voicemail but she didn't respond. I called her today morning and left message but I was able to contact her in my second attempt.
I...read full review
After 48 years had to submit my first accident claim. Had the pleasure of dealing with Vincenzo. She made the whole process painless and took the time to explain the complete process. She was a pleasure to deal with and represented CAA to the highest standard.
It was a very Long night. Had to call CAA multiple times. Freezing temperature. Spent too many hours waiting for them to finally sent someone who actually knew what he was doing and was very helpful. His name is Mohammed Rasoul.
He was very professional, friendly and expert. It took him only 10 minutes to winch out car and load to on flatbed.
Overall, he was amazing. Highly recommended. Great customer service.