Long & McQuade Musical Instruments is the largest chain of musical instrument retailers in Canada, with over 90 locations across the country. Known for its wide variety and range of musical instruments and professional audio products, the store offers customers the convenience of seeing and comparing options all under one roof. The staff is friendly, professional, and highly knowledgeable, often going above and beyond to satisfy customers' needs. Whether someone is a touring musician or a beginner adult looking for lessons, Long & McQuade provides excellent customer service and a great shopping experience for all music enthusiasts. Customers appreciate the helpful and nice employees, and the store’s willingness to assist even when they don’t have exactly what is asked for—sometimes offering spare parts or helpful advice. The lessons are well-regarded, with knowledgeable and friendly instructors, making it a good place for learning to play. Additionally, the rental service is efficient, with staff like Joe providing quick tutorials that help customers have fun playing at home.
Long and McQuade are awesome business. They are coming to my house to bring my new PA system and they’re going to set it up for me because I am in a wheelchair with no legs. I am in a wheelchair with no legs. They are helping me out by doing this they are giving me white glove service. They should be a recognized business here in the Niagara region and also, and also I am donating 215 inch tops by Wharfdale Pro still in the box unopened plus a 15 inch subwoofer powered by Wardale Pro I am giving this too long McQuade in recognition for helping me out and to help out somebody in the community that might need a PA system and I’m donating it to them. Maybe they will… read full review
Aug 2026
5.0★★★★★
Fantastic, above and beyond service, incredibly friendly staff. I had to get the tuning pegs for my guitar replaced and I had no idea what I was doing. Rob made every part of what would have otherwise been a tedious process look effortless. I'm very grateful to have had stopped here, they know their stuff!
Jun 2026
5.0★★★★★
I recently need to rent sound equipment for an event I was hosting. I had no idea what I needed. As soon as I entered the store I was greeted by Lauren who was SO helpful and got me exactly what I needed. Everyone I dealt with was so kind an helpful. Set up was easy, everything worked like a dream. I can not recommend them highly enough
