It's usually really good to take your car to, but it was very disappointing when we had a set appointment and got a text that morning reminding us of our appointment. Got there, and all there I saw was a note on the door that said Closed till further notice. Tried calling, and nothing. It would have been nice to have someone call and reschedule the appointment. Because of this we found a new place to go.
March 2022
Really great mechanics. I’ve lived in Ottawa for 15 years and still only get my vehicles serviced by Nick at Napa AutoPro when I’m in town. If you are someone who doesn’t know much about vehicles and you’re looking for an honest, trustworthy mechanic with good prices (and who explains everything in layman’s terms so it’s easy to understand) then this is the place for you! Highly highly recommend. 10/10!!
March 2021
Hometown has consistently given us great service on our vehicle over the past decade. We used them back when they were a Midas location. Great service then, great service now. Staff is friendly and quick to offer shuttle service or vehicle pickup (with the current COVID-19 restrictions). Mechanics do the work right the first time. Last visit was a simple tie rod. Asked them to check brakes, steering and suspension. Invariably I end up spending less than I expected. Time before my last visit they had my car 2 hrs and told me it was covered by warranty from work I had them do several months previously.Would recommend them highly to family and friends.
It's usually really good to take your car to, but it was very disappointing when we had a set appointment and got a text that morning reminding us of our appointment. Got there, and all there I saw was a note on the door that said Closed till further notice. Tried calling, and nothing. It would have been nice to have someone call and reschedule the appointment. Because of this we found a new place to go.
Really great mechanics. I’ve lived in Ottawa for 15 years and still only get my vehicles serviced by Nick at Napa AutoPro when I’m in town. If you are someone who doesn’t know much about vehicles and you’re looking for an honest, trustworthy mechanic with good prices (and who explains everything in layman’s terms so it’s easy to understand) then this is the place for you! Highly highly recommend. 10/10!!
Hometown has consistently given us great service on our vehicle over the past decade. We used them back when they were a Midas location. Great service then, great service now. Staff is friendly and quick to offer shuttle service or vehicle pickup (with the current COVID-19 restrictions). Mechanics do the work right the first time. Last visit was a simple tie rod. Asked them to check brakes, steering and suspension. Invariably I end up spending less than I expected. Time before my last visit they had my car 2 hrs and told me it was covered by warranty from work I had them do several months previously.Would recommend them highly to family and friends.