About PetSmart
Reviews for PetSmart
Write a reviewHours
Monday: 9AM - 9PM
Tuesday: 9AM - 9PM
Wednesday: 9AM - 9PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 9AM - 9PM
Sunday: 10AM - 7PM
PetSmart is a well-known pet supply and services retailer that offers a large selection of products for dogs, cats, birds, fish, amphibians, reptiles, and small animals. The staff are recognized for their kindness, politeness, and friendly attitude toward pets. Customers often praise the store's cleanliness and the staff’s quick help with any needs. The store has a wide variety of pet products, including food, treats, and litter. Many customers have shared positive experiences with the staff, who go out of their way to ensure the well-being of animals. For example, the store has taken steps to address concerns about injured fish and provided guidance to customers adopting pets for the first time. The store's size and extensive selection make it a convenient place for pet owners to find everything they need, from dog clothes and toys to a diverse range of food brands. Additionally, the staff, like Jonathan, often assist customers by bringing their purchases to the car, especially helpful when someone is on crutches. The grooming services are also highly recommended, with experienced groomers like Marjan making the experience stress-free for pets. Overall, PetSmart remains a trusted and caring destination for pet owners.
Today ( Dec 27th 2025)my dog had a grooming appointment with Amir at PetSmart Hightech, and I am extremely satisfied with his work.
Amir was very professional, patient, and attentive, and he handled my dog with great care and kindness. The grooming was done thoroughly and beautifully, and the final result was clean, neat, and exactly what I was hoping for.
The overall experience was very positive, and it’s clear that Amir truly takes pride in his work. I would definitely come back and highly recommend him to anyone looking for a great groomer.
This is the 3rd time that I brought my dog Tokio to grooming service at Richmond hill location. I want to say thank you again to Rita the groomer, she has been taking care of my dog on all this opportunities with a very professional and caring process.
I know the grooming process for my dog usually takes time and Rita always does an amazing job; the communication from her side is always properly, she asks before and after the process and give us some recommendations to how to continue taking care of my pet’s hair.
Please don’t hesitate in book your appointment with Rita. She’s amazing.
We had a really great experience with Marjan. My dog is a rescue and gets very anxious, but Marjan was extremely patient and gentle with her. She handled everything calmly and professionally, and we were very happy with the quality of her work. Highly recommend her grooming service.