Canada Computers & Electronics is a retailer that offers a wide range of personal computers, IT components, and consumer electronics. The company's staff is highly praised for their exceptional customer service. They are described as knowledgeable, patient, and accommodating, taking the time to understand customers' needs and provide personalized recommendations. The staff is also commended for their friendly demeanor, making customers feel welcome and valued. The installation and repair processes are seamless, with staff members providing bottomless support and help. The company's commitment to customer satisfaction is evident in the reviews, with customers expressing gratitude for the staff's exceptional service. Customers have highlighted the great service provided by the staff, including Koon Ting, who helped with upgrading a hard drive storage and providing an excellent recommendation.
The store is generally improving its customer service, with customers noting more attentive service. Customers recommend working with the staff rather than being aggressive, as this can lead to a successful outcome. One customer, Bruce, was particularly helpful in guiding a first-time PC buyer on the best parts to purchase. The store's customer support and knowledge of electronics and IT equipment are also praised, with customers highlighting the value they find in the items they buy.
I purchased a computer today and had a mixed experience with the sales staff. Unfortunately, Will was not very helpful when I asked for his opinion about the computer. His attitude came across as, “If you want it, buy it; if you don't, I don't really care.” When I asked for his recommendation, his response was essentially, “I don't know.” As someone who has worked in sales and marketing myself, I found this disappointing. In my opinion, if you are working in sales, you should have at least a basic understanding of the products you sell—or be willing to do a little research to help the customer make an informed decision. A lack of interest or product knowledge… read full review
Aug 2026
2.0★★☆☆☆
cornball “technicians” barely solved and diagnosed an multiple exisiting issues by suggesting to purchase completely new components on very repairable parts. Installation works, cable management had an attempt but zipties tighting to the core scratching and stripping cables along with making removal nearly impossible without damaging.
Jul 2026
2.0★★☆☆☆
I went there to fix my labtop. The hinge and front frame was broken, they wanted to charge me for about 600 bucks to change and 150$ only to fix with a screw!!!! I found somewhere else to change the frame for 180$!
