About Canada Computers & Electronics
Canada Computers & Electronics is a retailer that offers a wide range of personal computers, IT components, and consumer electronics. The company's staff is highly praised for their exceptional customer service. They are described as knowledgeable, patient, and accommodating, taking the time to understand customers' needs and provide personalized recommendations. The staff is also commended for their friendly demeanor, making customers feel welcome and valued. The installation and repair processes are seamless, with staff members providing bottomless support and help. The company's commitment to customer satisfaction is evident in the reviews, with customers expressing gratitude for the staff's exceptional service. Customers have highlighted the great service provided by the staff, including Koon Ting, who helped with upgrading a hard drive storage and providing an excellent recommendation. The store is generally improving its customer service, with customers noting more attentive service. Customers recommend working with the staff rather than being aggressive, as this can lead to a successful outcome. One customer, Bruce, was particularly helpful in guiding a first-time PC buyer on the best parts to purchase. The store's customer support and knowledge of electronics and IT equipment are also praised, with customers highlighting the value they find in the items they buy.
Not fabulous review but certainly slowly improving.
This store generally receives poor reviews and I know because I received less than stellar service several times. But why do I still visit them, well that’s because Best Buy is too far away. However, I noticed that they are trying to improve with more attentive customer service.
I recommend that you work with them rather than be aggressive and demand your rights as a customer. Everyone wants a successful outcome and it helps if both parties see it that way. Well, it worked at least for me. My PC tower got fixed.
Went in to buy my first PC without knowing anything. Bruce is the most helpful person I came across. He guided me on all parts to buy and what is best for the type of PC I want. Visit Bruce at the store for if you want someone who knows his stuff!
Excellent location - I visited yesterday. Their customer support and knowledge of electronics and IT equipment was first-rate. Each time I visit, I always buy more items that add value to my tech life.