Dec 2025
The staff here is always cheerful, helpful and efficient. Most times that I've been here it's been busy but there always seems to be enough staff to help you find that special item(s) for yourself or a gift because there is so much variety.
About SEPHORA
Sephora offers a welcoming shopping experience where customers can explore a wide range of beloved beauty brands, from FENTY BEAUTY by Rihanna to Drunk Elephant and Tatcha. The Sephora Collection also provides affordable options. Customers can conveniently pick up their online orders in-store or through curbside pickup, and even opt for same-day delivery. The store's staff, including helpful beauty advisors like Alia and Ramala, are praised for their exceptional customer service and expertise. They assist customers in finding the perfect products and achieving desired makeup looks, creating a comfortable environment for everyone. Customers appreciate the friendly and kind service, even during busy times. Despite occasional challenges in finding discontinued items, Sephora continues to provide a diverse selection and a positive shopping experience for its customers.
Reviews
Sep 2025
I went in yesterday after the longest day at work. I never ask for help because I always feel intimidated. Josette was the absolute kindness and most helpful person I've ever dealt with in a store. I left feeling very confident with a product that works for me. Kudos to her being such a lovely person.
Sep 2025
i haven't worn more then mascara and the odd concealer in more then 10-15 years so today i went into the bayshore location at open and needed help with everything! There this worker there named Maddie helped me and she was so sweet and so helpful! she helped me pick out skin care and make up and helped me with my journey!
Photos
Hours
Monday 9AM - 5PM
Tuesday 9AM - 9PM
Wednesday 9AM - 9PM
Thursday 9AM - 9PM
Friday 9AM - 9PM
Saturday 9AM - 9PM
Sunday 10AM - 6PM
Good to know
- offers same-day delivery
- walk-ins welcome
- garage parking
- open to all
Location
100 Bayshore Drive Spc CC2A, Ottawa, ON K2B 8C1
Find More Pros in Ottawa
You May Also Like
For local businesses
Is this your business?
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.