I had an outstanding experience at Mobile Klinik today, and I genuinely felt compelled to leave a review.
My phone had suddenly stopped charging, and I was worried that I might need an expensive repair or even a replacement. The representative carefully inspected my phone and quickly identified that the charging port was simply clogged with debris. They professionally cleaned it, explained what had happened, and made sure everything was working perfectly again.
What impressed me the most was the honesty, professionalism, and excellent customer service. At no point did I feel pressured into paying for unnecessary repairs or buying a new device. Instead, they took the… read full review
About Mobile Klinik Professional Smartphone Repair - St. Laurent Shopping Centre,
Mobile Klinik Professional Smartphone Repair at the St. Laurent Shopping Centre in Ottawa, ON, offers expert services to customers. The team of professionals, including knowledgeable staff like Dante and Noufel, is dedicated to delivering exceptional customer service. Many customers have praised the quality of repairs, such as the Pixel 6 screen repair, which exceeded expectations and was offered at a fraction of the cost compared to other places. Some reviews mention mixed experiences, particularly regarding warranty repairs, where customers felt scrutinized for minor details on their devices. However, many also highlight the team's helpfulness and expertise, with one customer noting they saved hundreds on a new phone plan while getting a repair. Overall, Mobile Klinik's team strives to provide premium quality repairs and excellent customer service, making it a recommended choice for smartphone needs.
Reviews
I had a very bad experience with Koodo customer service who were not helping with connecting me to the service I subscribed to end April. Thanks to Mudassar, the sales person at the Telus store,St. Laurent, I got a technician finally sent to my house, early June, connecting me to the service I had not been receiving since I subscribed 40 days earlier. Mudassar was taking the time to explain everything both by phone and in person. I’m writing to thank him for his outstanding professionalism.
I went there to ask about an estimate on how much it would cost me to change the charging port on my phone. The person there was so nice, friendly, professional and helpful, he took a look and then cleaned it, tested it and it was working again.
He refused to take any money for his work. Thank you so much, you made my day!
Photos

Hours
Good to know
- on-site services
- accepts debit cards
- accepts apple pay
- wheelchair accessible
- open to all
- bike parking
Location
Shopping Centre, 1200 Saint Laurent Boulevard Unit 641, Ottawa, ON K1K 3B8
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