Reviews

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  • Robo
    May 2026

    Had a couple of skin tags removed and was told there would be no scars. Several months later and there are now scars. I do not recommend this service here.

  • N. Owens
    Apr 2026

    Cristina was so lovely and made me feel so comfortable for my first laser hair removal experience. The results have been fantastic and I would definitely recommend!

  • Sarah
    Mar 2026

    Had such a good experience with Luise. I couldn't recommend her enough for laser hair removal. She is very knowledgeable and makes you feel very comfortable before each session.

  • Théa Labelle
    Feb 2026

    From full beard to barely any shadow in just over a year.

    Packages of 6 sessions are offered which equate to about 5 paid and 1 free. They have two different laser machines, so half my sessions were with a different wavelength.

    For full beard removal, budget 12 sessions, cost was about 2700 + tax and tip. They also sell topical lidocaine cream at prices better than Amazon for about $60.

    Pictured is before and after ~10 sessions. I am very happy with the results, and the tech, Cristina, is very kind and skilled. I was very early transition when I started (before HRT) and they did their best to use my preferred pronouns, and if anything erred on the side of she/her when I used to use they/them. I also mentioned that I was trans upfront and they're very comfortable with it—don't worry about your presentation or anything of the sort, my first few sessions were boymode.

    Their automated systems for reminders is thorough, sending both emails and texts for upcoming appointments.

    There is ample street parking, I've never had to park more than 30 meters away. I just use the PayByPhone app and full face and neck has never taken longer than 45 minutes.

    Promotions are published mainly through their Instagram page.

    I recommend LCI.

  • Nathalie Legault
    Feb 2026

    For the last 10 years, I have been seeing Cristina at LCI for IPL photofacials, mild rejuvenating peels and professional facials. Prior to that, I had had these same treatments done at other spas with no improvements at all in my skin’s appearance. However, since going to LCI, I have seen amazing results! My skin looks so much healthier and younger! It makes a huge difference having these treatments performed by an experienced and highly skilled technician. Thank you so much Cristina!

  • Kira Hoelscher
    Feb 2026

    I had a truly exceptional experience with Luise Karner for my hydrafacial and laser hair removal. She’s so kind, sweet, and patient. She also has amazing skincare tips! I would highly recommend her and her clinic to anyone looking for laser hair removal or any other type of treatment!

  • Rebecca Cotnam
    Jan 2026

    My experience at LCI after 4 sessions of laser hair removal has been amazing! Cristina is so knowledgeable and makes me feel so at ease. I am seeing such incredible results and already want to schedule more sessions to target other areas.

    The administrative assistant is also very sweet! Would definitely recommend LCI and Cristina to anyone interested in laser hair removal :)

  • Caitlin MacGregor
    Jan 2026

    I cannot say enough good things about Cristina at LCI. I have seen her for numerous skin and hair treatments over the last few years, and she has surpassed my expectations every time. She is professional, thorough, and makes you feel at ease the entire time. Ladies: LCI is the only place that has ever properly treated the spider veins on my legs. Don't waste your time at 'vein centres' if all you're doing is cosmetic - you need a laser, not injections! Wish I had known this sooner. Cristina, you're the best! Thank you.

  • Terry N
    Jan 2026

    Incredibly friendly and accommodating staff. Christina is terrific and the results for my laser hair removal are outstanding.

  • Jamie Parker
    Jan 2026

    Highly recommend for either hair removal or mole and skin tag removal. Cristina is super knowledgable, professional and friendly. Her technical skill and the equipment used produce great results.

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LCI Skincare Therapy Ottawa Downtown

100 Gloucester St Suite 101B, Ottawa

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Hours

Monday: 10AM - 8PMTuesday: 10AM - 8PMWednesday: 10AM - 8PMThursday: 10AM - 8PMFriday: 10AM - 5PMSaturday: ClosedSunday: Closed