I've been at this clinic for years and the services have been good to excellent. The past few years have been challenging for me and the services from DR. Phong and Antoinette Strazza have been excellent and very reassuring.
About ByWard Family Health Team (NOT A WALK IN CLINIC)
ByWard Family Health Team (BWFHT) is a large and well-run healthcare provider that offers a range of services to registered patients and the public. The clinic provides Family Medicine, Specialty Medicine, Psychiatry, and Travel Medicine, with doctors and healthcare professionals specializing in areas such as Gynecology/Obstetrics, Endocrinology, Internal Medicine, Pediatrics, and Psychiatry.
Patients can visit the clinic's offices across three floors at 100 Marie Curie or access services virtually. The staff are known for being friendly, professional, and bilingual. Many patients appreciate the caring approach of providers like Dr. Phung and Nurse Practitioner Tiffiny Anders-Visser, who are praised for their thoroughness and ability to get to the root of health issues. The team is also recognized for their patience and dedication, with staff working hard to accommodate urgent appointments when needed.
The clinic has a great mobile app for booking appointments and accessing information. While some patients find it difficult to reach the clinic by phone, overall, the quality of care and services is highly regarded. Parking is available on-site, and patients often highlight the reassuring support received from the staff during challenging health times.
Reviews
My family loves Dr. Tucker and the whole team at Byward Family health. Always felt well taken care of and love having the app to book appointments. I have also seen a NP at this clinic who was awesome as well. They also always seem to be on time when I go which is a huge bonus! With healthcare I know it’s hard to stay on track and they seem to really have a handle on it.
Sometimes the folks on the phone are a little difficult to communicate with but whenever I have a special request I just ask them to send a note to my doctor which they always do and it gets sorted out! Super easy, just had to manage expectations of what can get done on the phone which is totally reasonable.
Unfortunately, your new location (100 Marie Curie) has not worked out well; visiting your clinic for an appointment has become difficult and uncomfortable for me. I hope you come back to the old location.
Photos
Hours
Monday 8AM - 4PM
Tuesday 8AM - 4PM
Wednesday 8AM - 4PM
Thursday 8AM - 4PM
Friday 8AM - 4PM
Saturday Closed
Sunday Closed
Location
316 Rideau Street Suite 2, Ottawa, ON K1N 5Y5
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