Amazing bathroom transformation! Friendly and professional service. Highly recommend!
S Y
Mar 2026
The shower tower in our ensuite shower was leaking water through our kitchen ceiling so we had Bytown come replace it with a new shower valve. We also asked them to replace the caulking in the shower, as well as the main bathroom, and the kitchen backsplash. Even though it was a smaller job probably by their standard, they did an amazing job! From Will and Curtis scoping out the project, to the performance of the work by Ryan, Mehdi, and Chris from Mr. Rooter, everything was done with clear communication, professionalism, and friendliness. Would highly recommend!!
Michael Ade
Jul 2025
10 out of 10
After years of disappointing experiences with other companies my expectations had been low when I contacted Bytown Better Bathtubs and Showers for a bathroom renovation but, lucky they were a wonderful surprise.
Everyone associated with Bytown Better Bathtubs and Showers was professional, knowledgeable, skilful, courteous, respectful, and punctual (called if they were going to be a little late).
The expert advice and patient explanations each person gave me were very helpful.
The estimator, project manager, plumber, 3 tilers, and clean up crew were all excellent.
The results were fantastic. Everything was well done.
The price was reasonable. I felt I got more than I paid for. This would be a good business model to follow.
I highly recommend this company. It was a wonderful experience dealing with them.
Michael Ade
Jul 2025
10 out of 10
After years of disappointing experiences with other companies my expectations had been low when I contacted Bytown Better Bathtubs and Showers for a bathroom renovation but, luckily they were a wonderful surprise.
Everyone associated with Bytown Better Bathtubs and Showers was professional, knowledgeable, skilful, courteous, respectful, and punctual (called if they were going to be a little late).
The expert advice and patient explanations each person gave me were very helpful.
The estimator, project manager, plumber, 3 tilers, and clean up crew were all excellent.
The results were fantastic. Everything was well done.
The price was reasonable. I felt I got more than I paid for. This would be a good business model to follow.
I highly recommend this company. It was a wonderful experience dealing with them.
Stephen James
Mar 2025
Great service and excellent workmanship. The team was punctual, knowledgeable. and ensured every detail was taken care of. A hassle.free experience with outstanding results.Highly recommended.
Maxime Dupuis
Dec 2024
This is the worst company I have had to deal with for a bathroom renovation.
First of all, I called their company to explain that I was unsure about the design I was going for. Their employee reassured me that it was no problem and that someone would be sent over to walk me through the design process.
On the day of the meeting, two people from the company arrived an hour earlier than expected. This was inconvenient for me, but I still offered to let them come in. However, once they arrived, their professionalism was lacking. They began with a sales pitch on their iPad, which I didn’t understand at all, as I had already decided to do business with them.
They then repeatedly asked me what I wanted for my bathroom renovations. I must have repeated myself at least ten times, as they kept asking the same questions over and over. It felt as if they weren’t listening to me at all. They also seemed completely unorganized and unsure of how to properly take measurements.
To make matters worse, one of them told me that they wouldn’t be able to help with my project because I live in Gatineau, and they couldn’t hire people there. This made no sense, as their website clearly states that they provide services to both Gatineau and Ottawa. Furthermore, why would they even come to Gatineau if they can’t do the work?
Overall, this experience was a huge waste of time, and I will never recommend this company.
Ronald Lefebvre
Nov 2024
Our experience with Bytown Better Bath and Shower was absolutely fantastic. We had our total walls/bathtub/shower/grab bars etc. completely re-done. The crew of workers were very professional, courteous and very efficient. We are completely satisfied with the total outcome. Ron and Diane
Samantha DiRaimo
Feb 2024
Excellent service, quality work, professional team. Highly recommend bytown better bathtubs & showers for your home renovations!!
Evan Bisson
Jan 2024
Better bathubs and showers is the buisness in the ottawa are.to get a remodeling. They accomplished their work fast and efficiently. I would recommend them.to all my friends and family
Michael Ford
Jan 2024
Very professional staff who walked us through the design and construction of our ensuite bathroom. The work was excellent and we are very happy with our new space. Thanks Bytown Better Bath!
Delphine Dehos
Amazing bathroom transformation! Friendly and professional service. Highly recommend!
S Y
The shower tower in our ensuite shower was leaking water through our kitchen ceiling so we had Bytown come replace it with a new shower valve. We also asked them to replace the caulking in the shower, as well as the main bathroom, and the kitchen backsplash. Even though it was a smaller job probably by their standard, they did an amazing job! From Will and Curtis scoping out the project, to the performance of the work by Ryan, Mehdi, and Chris from Mr. Rooter, everything was done with clear communication, professionalism, and friendliness. Would highly recommend!!
Michael Ade
10 out of 10 After years of disappointing experiences with other companies my expectations had been low when I contacted Bytown Better Bathtubs and Showers for a bathroom renovation but, lucky they were a wonderful surprise. Everyone associated with Bytown Better Bathtubs and Showers was professional, knowledgeable, skilful, courteous, respectful, and punctual (called if they were going to be a little late). The expert advice and patient explanations each person gave me were very helpful. The estimator, project manager, plumber, 3 tilers, and clean up crew were all excellent. The results were fantastic. Everything was well done. The price was reasonable. I felt I got more than I paid for. This would be a good business model to follow. I highly recommend this company. It was a wonderful experience dealing with them.
Michael Ade
10 out of 10
After years of disappointing experiences with other companies my expectations had been low when I contacted Bytown Better Bathtubs and Showers for a bathroom renovation but, luckily they were a wonderful surprise.
Everyone associated with Bytown Better Bathtubs and Showers was professional, knowledgeable, skilful, courteous, respectful, and punctual (called if they were going to be a little late).
The expert advice and patient explanations each person gave me were very helpful.
The estimator, project manager, plumber, 3 tilers, and clean up crew were all excellent.
The results were fantastic. Everything was well done.
The price was reasonable. I felt I got more than I paid for. This would be a good business model to follow.
I highly recommend this company. It was a wonderful experience dealing with them.
Stephen James
Great service and excellent workmanship. The team was punctual, knowledgeable. and ensured every detail was taken care of. A hassle.free experience with outstanding results.Highly recommended.
Maxime Dupuis
This is the worst company I have had to deal with for a bathroom renovation.
First of all, I called their company to explain that I was unsure about the design I was going for. Their employee reassured me that it was no problem and that someone would be sent over to walk me through the design process.
On the day of the meeting, two people from the company arrived an hour earlier than expected. This was inconvenient for me, but I still offered to let them come in. However, once they arrived, their professionalism was lacking. They began with a sales pitch on their iPad, which I didn’t understand at all, as I had already decided to do business with them.
They then repeatedly asked me what I wanted for my bathroom renovations. I must have repeated myself at least ten times, as they kept asking the same questions over and over. It felt as if they weren’t listening to me at all. They also seemed completely unorganized and unsure of how to properly take measurements.
To make matters worse, one of them told me that they wouldn’t be able to help with my project because I live in Gatineau, and they couldn’t hire people there. This made no sense, as their website clearly states that they provide services to both Gatineau and Ottawa. Furthermore, why would they even come to Gatineau if they can’t do the work?
Overall, this experience was a huge waste of time, and I will never recommend this company.
Ronald Lefebvre
Our experience with Bytown Better Bath and Shower was absolutely fantastic. We had our total walls/bathtub/shower/grab bars etc. completely re-done. The crew of workers were very professional, courteous and very efficient. We are completely satisfied with the total outcome.
Ron and Diane
Samantha DiRaimo
Excellent service, quality work, professional team. Highly recommend bytown better bathtubs & showers for your home renovations!!
Evan Bisson
Better bathubs and showers is the buisness in the ottawa are.to get a remodeling. They accomplished their work fast and efficiently. I would recommend them.to all my friends and family
Michael Ford
Very professional staff who walked us through the design and construction of our ensuite bathroom. The work was excellent and we are very happy with our new space. Thanks Bytown Better Bath!