Best Buy

Nov 2023

I recently came in here looking for a new laptop and I was a little underwhelmed by the service. I was looking for a cheap laptop simply for surfing the web and minimal work. An associate showed me the cheaper options, but when I asked about the different features of the laptops and the additional benefits of buying a more expensive laptop he didn't have much to say. I ended up buying one of the cheapest options since I was still unaware of the benefits of the more expensive options. Anyway the service was friendly, but did not match the service I have gotten at other best buy locations. Still all around the store is well kept and the few associates I spoke with were...read full review

Aug 2023

Honestly, I don’t write these things a lot but something has to be said about the customer service at this location.We waited over 30 minutes last week to place an order for a refrigerator as the one worker in that department was busy chatting with another couple. After they were finished, there was another person behind me who asked the worker if there was anybody available to help out as there were a few people now waiting for help. He said “yeah let me go grab someone”. We stood around for over ten minutes for him to come back, only to see him LITERALLY walk out the door and never return.After waiting some more in hopes he maybe had a replacement lined up, we...read full review

Aug 2023

Overall ok. The stores were all renovated a few years ago to a new look that makes moving around and finding what you want very difficult. It's cluttered and you have to zigzag around people and random displays. I miss when there was simply a wide aisle that looped the store. I'm sure this design is very intentional but is off putting for me. Staff generally are friendly and easy to find and can point you where you need to go.