I had an excellent experience with Audi. A special thank you to Howie and Sadia, who coordinated sending my car to the body shop for repairs. The whole process was handled efficiently from start to finish, communication was excellent throughout, and the customer service was outstanding.
Everything was completed smoothly and kept me well informed every step of the way. A big thank you to the entire team for making the experience so easy and stress-free. Highly recommended!
About Audi Ottawa
Audi Ottawa is a premier destination for new and used Audi cars and SUVs, as well as service, parts, and more. This dealership offers a warm welcome for Ottawa Audi enthusiasts, with its large location featuring a body shop, CPO showroom, 4 car delivery space, Audi Sport section, and a spacious mezzanine area. Customers can enjoy the convenience of the customer presentation lounge, where they can build a car in 3D, browse the boutique, and relax with free Wi-Fi and a self-serve cafe. The service department offers overnight key drop-off, a drive-through, and on-site wheel/tire storage, along with ample parking and electric vehicle plug-ins. Customers have experienced exceptional support and professionalism from the sales team, who offer thorough recommendations and make the car-buying experience enjoyable and stress-free. The finance department provides guidance and support, giving customers clarity and confidence in their decisions. This is an amazing team of professionals you can trust, with a commitment to providing a high-quality and unique experience.
Reviews
We recently had the clock spring fail on our Audi and started calling around for repair quotes. Our first call was to Audi, where we received a price for the part and labour. After comparing prices with several independent shops, we decided we preferred to go with genuine Audi parts.
When we called Audi back, we had the pleasure of speaking with Chris Albert—and what a difference he made! Chris took the time to put us on hold while he checked something for our vehicle. When he came back, he told us that our Audi qualified for an extended warranty on the clock spring for our specific make and model.
He immediately ordered the part and scheduled our repair. Thanks to… read full review
I am leasing my second Audi from
Mark Motors and could not be more impressed by the level of service, professionalism and efficiency from the whole team. A special thank you to Jack-Ryan who really elevates the whole experience from start to finish! I highly recommend dealing with him!
Photos

Hours
Good to know
- offers repair services
Location
458 Montréal Road, Ottawa, ON K1K 0V3
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