About Audi Ottawa
Reviews for Audi Ottawa
Write a reviewHours
Monday: ClosedTuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: 9AM - 4:30PM
Sunday: Closed
Tips
offers repair services
Audi Ottawa is a premier destination for new and used Audi cars and SUVs, as well as service, parts, and more. This dealership offers a warm welcome for Ottawa Audi enthusiasts, with its large location featuring a body shop, CPO showroom, 4 car delivery space, Audi Sport section, and a spacious mezzanine area. Customers can enjoy the convenience of the customer presentation lounge, where they can build a car in 3D, browse the boutique, and relax with free Wi-Fi and a self-serve cafe. The service department offers overnight key drop-off, a drive-through, and on-site wheel/tire storage, along with ample parking and electric vehicle plug-ins. Customers have experienced exceptional support and professionalism from the sales team, who offer thorough recommendations and make the car-buying experience enjoyable and stress-free. The finance department provides guidance and support, giving customers clarity and confidence in their decisions. This is an amazing team of professionals you can trust, with a commitment to providing a high-quality and unique experience.
⭐⭐⭐⭐⭐
I’d like to give a big shout-out to the Service Department at Audi Ottawa. The team truly deserves recognition.
The service manager Brandon is excellent at resolving customer concerns and is incredibly patient and professional throughout the process. Prachant is very knowledgeable about the vehicle service workflow, and communication with him was smooth and efficient.
I’d also like to give special thanks to two staff members (I'm sorry I don't remember their names) — a tall, long-haired gentleman and a female colleague — who went above and beyond by helping clear snow and ice off my car outdoors in heavy snowfall. Their kindness and willingness...read full review
I've had multiple interactions with this dealership and service center, aside from one less than ideal interaction with a sales agent (i won't throw anyone under the bus) I must say everyone else was a delight to deal with.
Matt helped me find a great deal for my mother's red 2025 Q3, he was recommended to me by a family friend and thanks to him we signed for the car my mother had her heart set on.
Brendan the delivery specialist showed tremendous knowledge and aptitude with my Q5, he answered all my questions and did a masterful job helping my mom with her new Q3.
Brandon in the service center was very patient and committed to helping me figure out and resolve...read full review
Anastasiia was fantastic! She was extremely helpful while I was exploring and test driving the cars at Audi. Professional, patient, and knowledgeable—she made the whole experience seamless and enjoyable. Highly recommend working with her!