About Thor Motors Ford Orillia
Thor Motors Ford Orillia has been a family-owned dealership since 1961, serving the community for over 60 years. Known for its family values and commitment to customer service, the dealership has established itself as a long-standing and trusted partner in the local area. Customers praise the exceptional service they receive, particularly from the knowledgeable and friendly sales staff who go above and beyond to ensure a positive experience. Buyers highlight the seamless process and the guidance provided by the salespeople. The dealership's dedication to customer satisfaction is further demonstrated by its willingness to stand by its products, even when issues arise outside of the warranty period. Customers appreciate the team's commitment to resolving problems and maintaining their trust. Recent reviews praise the dealership's responsiveness, with one customer highlighting how their truck was repaired and ready to go within 48 hours after being towed in. Customers also commend the honesty and friendliness of the sales team, particularly mentioning salesman Steve Ferrari as a great representative of the dealership.
Aimee Walker has been consistently looked after me as best as possible! Always cheerful, welcoming and accommodating. It is appreciated. 5 Stars
I am concerned about the number of recent problems with this truck and has shaken my confidence in it! 3 Stars
First time here, very polite, very friendly service staff.
I recently had an experience at Thor Motors that took a few days to resolve. In the end the team went above and beyond making things right for me and I am so grateful. A heartfelt shout out to Paisley and of course to the team who worked on my car. I have already told several people how happy I am with the treatment I got at Thor.