We have purchased several vehicles at Thor Motors over the years and have always been happy with the outcome. Most recently a used vehicle purchased had a problem that could have easily been passed along to us to take care of because there was no warranty to support the issue, but the Thor team stood by their excellent customer service and handled the issue for us at no charge. Thanks, Thor,
About Thor Motors Ford Orillia
Thor Motors Ford Orillia has been a family-owned dealership since 1961, serving the community for over 60 years. Known for its family values and commitment to customer service, the dealership has established itself as a long-standing and trusted partner in the local area.
Customers praise the exceptional service they receive, particularly from the knowledgeable and friendly sales staff who go above and beyond to ensure a positive experience. Buyers highlight the seamless process and the guidance provided by the salespeople.
The dealership's dedication to customer satisfaction is further demonstrated by its willingness to stand by its products, even when issues arise outside of the warranty period. Customers appreciate the team's commitment to resolving problems and maintaining their trust.
Recent reviews praise the dealership's responsiveness, with one customer highlighting how their truck was repaired and ready to go within 48 hours after being towed in. Customers also commend the honesty and friendliness of the sales team, particularly mentioning salesman Steve Ferrari as a great representative of the dealership.
Reviews
We stopped in yesterday day afternoon to have a look at some cars, fast forward less then 24 hours later, and I drove off the lot with my brand new car… right from the time we walked into Thors till the time we left, we felt welcomed, thank you Nathen and Tyler for getting this done…. Highly recommend Thors to anyone looking for a vehicle…
They accommodated me quickly and addressed all my issues with a promise to follow up if anything else happens
Were kind and considerate to what I was dealing with
I feel better to drive my vehicle now
And yes would recommend
Thank you
Kim
Photos
Hours
Monday 9AM - 6PM
Tuesday 9AM - 7PM
Wednesday 9AM - 7PM
Thursday 9AM - 7PM
Friday 8:30AM - 5PM
Saturday 8:30AM - 3PM
Sunday Closed
Good to know
- offers repair services
- free wi-fi
Location
201 Gill Street, Orillia, ON L3V 6K7
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