Used to be good when we used the location at Prince Michael. This Metro location has been quite terrible. Been using them for years. Lost several items and they refused to take responsibility. We were also given other people's dry cleaning. Damaged items. Have been waiting for months for a resolution. Cleaning is just ok. Lots of broken buttons that are never replaced.
April 2023
Generally ok. But for the amount of money I pay them regularly it would be great if they could avoid breaking buttons on my blazers and my husband's dress shirts. Not great at stain removal either. Seriously thinking of going elsewhere.
October 2021
I brought my 3 year old black Canada Goose jacket in for dry cleaning and was assured that they would do a fantastic job. What a big mistake!
Immediately after getting the jacket it still smelt like heavy dry cleaning fluid and this was still lingering for almost 2 weeks. The jacket also didn't look as clean as you'd expect. The girl at the counter Cassie expected me to pay the full-price of $73 however after refusing she called the GM Wayne Connor and after about 10 mins of the unnecessary back-and-forth knocked the price down to $25. I shouldn't have paid these guys a penny and instead they should have paid me for the poor quality... read full review
Used to be good when we used the location at Prince Michael. This Metro location has been quite terrible. Been using them for years. Lost several items and they refused to take responsibility. We were also given other people's dry cleaning. Damaged items. Have been waiting for months for a resolution. Cleaning is just ok. Lots of broken buttons that are never replaced.
Generally ok. But for the amount of money I pay them regularly it would be great if they could avoid breaking buttons on my blazers and my husband's dress shirts. Not great at stain removal either. Seriously thinking of going elsewhere.
I brought my 3 year old black Canada Goose jacket in for dry cleaning and was assured that they would do a fantastic job. What a big mistake!
Immediately after getting the jacket it still smelt like heavy dry cleaning fluid and this was still lingering for almost 2 weeks. The jacket also didn't look as clean as you'd expect. The girl at the counter Cassie expected me to pay the full-price of $73 however after refusing she called the GM Wayne Connor and after about 10 mins of the unnecessary back-and-forth knocked the price down to $25. I shouldn't have paid these guys a penny and instead they should have paid me for the poor quality... read full review