About VCA Canada Willowdale Animal Hospital
Reviews for VCA Canada Willowdale Animal Hospital
Write a reviewHours
Monday: 8AM - 7PM
Tuesday: 8AM - 7PM
Wednesday: 8AM - 7PM
Thursday: 8AM - 7PM
Friday: 8AM - 7PM
Saturday: 8AM - 2PM
Sunday: Closed
The VCA Canada Willowdale Animal Hospital is dedicated to providing compassionate care for pets. The staff is known for their pleasant demeanor and welcoming attitude, making both pets and their owners feel comfortable. Dr. Mochi is recognized for her knowledge and patience, ensuring that all questions are answered. The team takes great care of pets, offering options for additional safety when needed. With an in-house pharmacy, the hospital conveniently serves the Toronto community. Customers praise the hospital's exceptional service. The vets take a keen interest in the pet's full history and offer all options, without any pressure or guilt to do extensive testing. They consider the best approach for the pet and their owners. Even in difficult situations, the staff has been amazing in supporting the customers. Customers highly recommend the VCA Canada Willowdale Animal Hospital for their attentive and compassionate care. The hospital's exceptional service is further highlighted by the recent reviews. Dr. Hung is praised for her amazing work with fearful dogs, taking extra time and providing treats to earn the pet's trust. The receptionists are described as friendly, and they go the extra mile by opening the door for customers arriving with their pets. Tina's thoughtfulness in preparing a small towel for a patient to lie on during the visit is noted as a kind and caring gesture. Customers express their satisfaction with the thorough exams, knowledgeable and friendly staff, and the convenient parking at the clinic.
I had an amazing experience at this animal hospital. From the moment we walked in, everyone was kind, compassionate, and genuinely cared about my puppy, Benny.
A special thank you to Dr. Hong for providing such excellent care. They took the time to explain everything clearly, answered all of my questions, and made sure Benny was comfortable throughout his treatment.
What impressed me the most was their outstanding follow-up. They checked on Benny several times over the following weeks to see how he was doing, which really showed how much they care about their patients even after the visit.
The level of professionalism, kindness, and dedication from...read full review
I had a really great experience at this veterinary clinic. From the moment I walked in, the staff made me feel very welcome, which is something I don’t always experience at other clinics.
I especially want to give a shoutout to Lori at the front desk. She was incredibly kind and patient, and she took the time to explain everything clearly, especially all the details about my dog’s vaccinations and the next steps. I never felt rushed, and she made sure I understood everything, which I really appreciated.
Dr. James was also very kind and thorough. They carefully checked my dog and explained what was needed without rushing through the appointment. It felt...read full review
I brought in my cat Cosmo for a check-up that I adopted about a week ago. The staff were very helpful and friendly in handling him. Shoutout to Tina for fostering a calm environment and to James the Vet, for looking after Cosmo!