Who knew picking a floor would be so difficult! I had the best experience with Aftab and Nicole at Flooring and Home. They were so incredibly patient with me as we went through the process of finding the perfect floor for our space. We have an older home and the installers went above and beyond to get rid of any creaks and squeaks in the sub floor before installing the new floor. We finally moved back into our home and there was one ugly board right by my seat at the kitchen table (looked this it had paw prints / boot prints on it). F & H came through again and stepped into action to replace the ugly board. They are a business that genuinely cares about their customers... read full review
November 2024
We had a fantastic experience working with Nicole at F+H. She is incredibly knowledgeable, took the time to understand our needs, and made spot-on recommendations. There was no pressure, only solid advice and answers to all of our questions. We had visited F+H well in advance to choose our floor, only to discover that our contractor failed to account for the lead time when it came time to order. Nicole stepped in and helped us find a great alternative that was in stock and wouldn't delay our installation. We were still unsure, and Nicole tracked down her sample which had been borrowed, because she wanted to ensure we were comfortable with the selection. We were... read full review
October 2024
Great, friendly people, trying to make your project a success. Of all the many vendors we've dealt with during the reno, Flooring and Home are by a very long way the best. I'd (almost) like to rip up more flooring in the house just to work with them again.
Who knew picking a floor would be so difficult! I had the best experience with Aftab and Nicole at Flooring and Home. They were so incredibly patient with me as we went through the process of finding the perfect floor for our space. We have an older home and the installers went above and beyond to get rid of any creaks and squeaks in the sub floor before installing the new floor. We finally moved back into our home and there was one ugly board right by my seat at the kitchen table (looked this it had paw prints / boot prints on it). F & H came through again and stepped into action to replace the ugly board. They are a business that genuinely cares about their customers... read full review
We had a fantastic experience working with Nicole at F+H. She is incredibly knowledgeable, took the time to understand our needs, and made spot-on recommendations. There was no pressure, only solid advice and answers to all of our questions. We had visited F+H well in advance to choose our floor, only to discover that our contractor failed to account for the lead time when it came time to order. Nicole stepped in and helped us find a great alternative that was in stock and wouldn't delay our installation. We were still unsure, and Nicole tracked down her sample which had been borrowed, because she wanted to ensure we were comfortable with the selection. We were... read full review
Great, friendly people, trying to make your project a success. Of all the many vendors we've dealt with during the reno, Flooring and Home are by a very long way the best. I'd (almost) like to rip up more flooring in the house just to work with them again.