About The Trailing Edge
The Trailing Edge has been a trusted source for computer products and services in Ottawa since 1997. The company prioritizes exceptional customer service, offering a friendly and personalized approach. Their skilled technicians have extensive experience in resolving various computer issues, as shown by the positive reviews from satisfied customers. The Trailing Edge is committed to the local community, supporting non-profit organizations, and promoting environmental responsibility by selling refurbished equipment and recycling batteries and electronics. Customers can explore their online catalogue or visit the store in person, with options for shipping and in-store pickup. Customers have praised The Trailing Edge for their timely and reasonably-priced service, as well as the staff's expertise and friendly, professional demeanor. Teagan, Abdul, and Kevin have been highlighted for their helpfulness and technical knowledge, ensuring that customers feel comfortable and informed. Whether it's a computer repair, troubleshooting an audio interface, or addressing hardware issues like those found in gaming laptops, The Trailing Edge has consistently demonstrated its dedication to assisting customers with their needs. Many have expressed gratitude for the quick turnaround and the quality of service, making The Trailing Edge a reliable choice for computer repairs.
I recently brought my old pc to Trailing Edge so that they would clone it to my new pc for home and set it up with Windows 11. The service I received was amazing. The staff at Trailing Edge are very knowledgeable, friendly and extremely helpful and the cost was very reasonable and they were finished within 2 days. They answered all my questions and they didn't try to upcharge me. They did a fantastic job and I couldn't be more pleased. I would highly recommend them.
I am blown away! I called with a specific issue with my gmail that I haven't been able to resolve in 2 weeks. I got through straight away and the representative linked me in and sorted out my problem in 3 minutes. I was very willing to pay the minimum service fee, but they didn't charge me. I absolutely recommend Trailing Edge.
I called, requesting a quote on a liquid damage repair for MacBook and the staff provided neutral and transparent guidance on the diagnostic fee and cost breakdown for parts and labour fees as well as the shop’s inventory of replacement parts.
I initially expected a quick quote but pleasantly received honest advice for next steps to fix my laptop. Thank you!