Massage Addict

Massage Addict is Canada's premier provider of therapeutic services, offering a range of treatments to help clients manage pain, reduce stress, and relieve muscle tension. Their Registered Massage Therapists, Licensed Chiropractors, Registered Acupuncturists, and Certified Reflexologists work in modern, clean, and safe clinics, providing exceptional care and comfort. Clients can choose from single appointments or 6 & 12-month membership plans, with the option for direct billing to most insurance providers. Reviewers praise the skilled and professional therapists, such as Jona, Zannatun, and Jonathan, who have helped them manage conditions like fibromyalgia and provided excellent prenatal care. Clients describe the experience as "absolutely incredible," "relaxing and rejuvenating," and a "great way to take care of yourself," with impeccable service and a tranquil ambiance.

Recent reviews highlight both positive and negative experiences. Some clients appreciated the understanding and effort of the owner to address concerns and improve customer service, noting that staff became more polite and attentive after feedback. Others shared frustrations over appointment issues, such as being charged no show fees despite delays caused by traffic or protests, and problems with scheduling and staff attentiveness. Several reviews mention poor customer service, including rude receptionists, long waits, and feeling undervalued as clients. Despite these challenges, many still value the expertise of the therapists and the overall quality of care, hoping the management continues to improve their service and maintain a respectful environment.