We were looking for a heat pump to finish our garage gym. It was our good fortune to have Anthony come out to give us a quote. Anthony was super with site visits and helping us pick out the right unit at a reasonable price for our space. Mike and Corey from the installation team were professional and friendly, advising us on different options for the install so we could have the look we wanted. They even nicely hid the outside piping with a metal downspout to match our metal exterior. Anthony dropped by a few times during the install to give that supervisor’s nod of approval. Carmine also kindly came out for a site visit to see the install and had a chat with us. It... read full review
May 2026
I recently had a furnace and AC unit replaced, Anthony made the process extremely straightforward. He walked me through all the steps for installation, options for equipment selection, installation location, and endured my numerous questions on the equipment, installation and operation of the new system.
On the installation date the team was friendly, and efficient, making quick work of the job. I barely realized they had started work before my old equipment was out of the house.
Would recommend them to anyone that needs their HVAC serviced or replaced.
May 2026
I called Furnace Factory Direct after my AC pipes were freezing up and my home was not cooling properly. Anthony showed up quickly to diagnose the problem and was very knowledgeable, courteous and thorough.
He quickly identified the problem and had a technician out at our earliest convenience. The technician, Jordan, was quick and identified a leak in the system. He fixed the problem quickly and was great to work with.
I would highly recommend Furnace Factory Direct for any HVAC needs!
We were looking for a heat pump to finish our garage gym. It was our good fortune to have Anthony come out to give us a quote. Anthony was super with site visits and helping us pick out the right unit at a reasonable price for our space. Mike and Corey from the installation team were professional and friendly, advising us on different options for the install so we could have the look we wanted. They even nicely hid the outside piping with a metal downspout to match our metal exterior. Anthony dropped by a few times during the install to give that supervisor’s nod of approval. Carmine also kindly came out for a site visit to see the install and had a chat with us. It... read full review
I recently had a furnace and AC unit replaced, Anthony made the process extremely straightforward. He walked me through all the steps for installation, options for equipment selection, installation location, and endured my numerous questions on the equipment, installation and operation of the new system.
On the installation date the team was friendly, and efficient, making quick work of the job. I barely realized they had started work before my old equipment was out of the house.
Would recommend them to anyone that needs their HVAC serviced or replaced.
I called Furnace Factory Direct after my AC pipes were freezing up and my home was not cooling properly. Anthony showed up quickly to diagnose the problem and was very knowledgeable, courteous and thorough.
He quickly identified the problem and had a technician out at our earliest convenience. The technician, Jordan, was quick and identified a leak in the system. He fixed the problem quickly and was great to work with.
I would highly recommend Furnace Factory Direct for any HVAC needs!