This is a solid company; it corrects its mistakes and most of its technicians are respectful and knowledgeable. Last year they installed an electric furnace that was wrong for the size of our house. We contacted Francis and they immediately admitted their mistake and replaced the furnace quickly and without charge. However, the thermostat they put in malfunctioned. The technician assigned for the repair did not show up as scheduled many times (no show for 3days as we waited) then called unexpectedly to ask to service the equipment at his convenience, once in the evening. Despite numerous attempts this technician failed to install a working thermostat. We requested... read full review
May 2026
We bought an in demand got water tank. Fair prices with team and warranty to back it up over time. Ryan & Rob Appleby who did the install we very professional, did a clean job, and went above and beyond on the finer details of their install to help me optimize every bit of space I have available.
May 2026
Matt and Ben installed my new hot water tank the other day and were fantastic. They went above and beyond to ensure that my specific set up was perfect and customized to work well in my space.
This is a solid company; it corrects its mistakes and most of its technicians are respectful and knowledgeable. Last year they installed an electric furnace that was wrong for the size of our house. We contacted Francis and they immediately admitted their mistake and replaced the furnace quickly and without charge. However, the thermostat they put in malfunctioned. The technician assigned for the repair did not show up as scheduled many times (no show for 3days as we waited) then called unexpectedly to ask to service the equipment at his convenience, once in the evening. Despite numerous attempts this technician failed to install a working thermostat. We requested... read full review
We bought an in demand got water tank. Fair prices with team and warranty to back it up over time. Ryan & Rob Appleby who did the install we very professional, did a clean job, and went above and beyond on the finer details of their install to help me optimize every bit of space I have available.
Matt and Ben installed my new hot water tank the other day and were fantastic. They went above and beyond to ensure that my specific set up was perfect and customized to work well in my space.