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Best Buy

2.7 265 reviews
Electronics Store, Electronics, IT Services & Computer Repair
Overall rating
2.7
out of 5
265 reviews
5 star 37%
4 star 5%
3 star 4%
2 star 4%
1 star 50%

About Best Buy

Best Buy is a large electronics store chain offering a wide variety of products, including computers, mobile devices, TVs, and video games. Customers can shop online or in-store, with the option to reserve items online for in-store pickup or receive free shipping on orders over $35.

The company is known for its Low Price Guarantee and provides technical support through its Geek Squad agents, who can assist with repairs, device protection, and extra benefits for members. Customer experiences at Best Buy vary. Some customers praise the helpful and knowledgeable staff, including Mahdi and Pratik, who have received recognition for their commitment to customer service. Many customers report positive interactions and appreciate the staff's willingness to find the best solutions for their mobile needs. However, there are also instances of poor service noted by some. Overall, Best Buy strives to provide a great shopping experience.

Oct 2026
5.0
I want to record a special thanks to SABUJ in the IT help desk . He always really tries his best to help customers solve their technical issues as much as possible. IMAN is very very helpful and professional also . Good job team. GEEK Squad of bestbuy is great
Oct 2026
5.0
My father took a trip to Best Buy needing a Dash cam. He struggles with English so I needed help. He said it was a hassle walking in because ongoing cars but He was very satisfied with a tall guy named Ali’s assistance. Thank you to Best Buy and Ali.
Oct 2026
4.0
I didn't interact with the staff but a seemingly nice employee was helping a gentleman load 5 flatscreen into his car. I dropped off an old TV for E-Waste. Easy to drop off but the parking lot here is terrible with bad drivers. You can't even cross from where your car is parked to the store entrance without dodging speedsters!
Photos of Best Buy, 1701 Merivale Road,  Nepean
All 22 photos

Hours

Monday 10AM - 8PM
Tuesday 10AM - 8PM
Wednesday 10AM - 8PM
Thursday 10AM - 8PM
Friday 10AM - 8PM
Saturday 10AM - 8PM
Sunday 11AM - 6PM

Good to know

  •  repair services 
  • has battery recycling 
  • has electronics recycling
  • accepts debit cards
  • private lot parking
  • bike parking

Location

1701 Merivale Road, Nepean, ON K2G 3K2

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Best Buy · 1701 Merivale Road, Nepean, ON K2G 3K2

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