About Best Buy
Best Buy is a large electronics store chain offering a wide variety of products, including computers, mobile devices, TVs, and video games. Customers can shop online or in-store, with the option to reserve items online for in-store pickup or receive free shipping on orders over $35. The company is known for its Low Price Guarantee and provides technical support through its Geek Squad agents, who can assist with repairs, device protection, and extra benefits for members. Customer experiences at Best Buy vary. Some customers praise the helpful and knowledgeable staff, including Mahdi and Pratik, who have received recognition for their commitment to customer service. Many customers report positive interactions and appreciate the staff's willingness to find the best solutions for their mobile needs. However, there are also instances of poor service noted by some. Overall, Best Buy strives to provide a great shopping experience.
Amazing service by Prakriti. I came in here to pick up my speakers that they had shipped out to be repaired, but sadly it came back extremely damaged. Prakriti was apologetic and gave amazing customer service in trying to find a solution, and I ended up walking out happy.
Ghania at Best Buy was excellent to work with. She was extremely patient and took the time to make sure my mobile connection was set up properly from start to finish. She explained everything clearly and made the whole process smooth and stress-free. Highly recommend her service!
We’ve visited this location many times for tech purchases, but today we came in to buy a TV. Ahmad and Braydon were amazing! They are true TV experts and explained every detail clearly. We’re extremely satisfied with the options they recommended. If you’re looking for knowledgeable advice and want help choosing the best option, I definitely recommend asking for them.